Job Description

Overview:

Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection systems for ports, borders, military installations, high-threat facilities, and checkpoints. Our solutions help combat terrorism, drug smuggling, illegal immigration, and trade fraud. With a wide range of scanning configurations using low-, medium-, and high-energy X-ray technologies, we tailor our systems to meet diverse security needs. Our commitment to imaging excellence, innovative design, and uncompromising quality ensures best-in-class performance, reliability, and user satisfaction.

This role will be remote with UK/EU travel

Role Summary

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We are seeking a Technical Trainer to deliver high-quality operator and service training across the UK and EU, with occasional global assignments. This role involves both classroom-based and hands-on instruction across a broad portfolio of Rapiscan products and technologies.
Responsibilities:
Deliver technical training to customers, distributors, and internal service personnel. Conduct training sessions in the UK, EU, and other international locations as needed. Maintain up-to-date knowledge of Rapiscan products and technologies to ensure effective knowledge transfer. Review and update training materials, including user manuals and presentations. Manage training records, student feedback, and related administrative documentation. Collaborate effectively within a diverse, team-oriented environment. Apply strong project management and presentation skills to resolve complex issues. Provide ongoing feedback on training improvements and customer insights.

Qualifications:
Bachelor's degree in a relevant field or equivalent experience. Minimum of 3 years' experience delivering technical training in both classroom and hands-on settings. Strong verbal and written communication skills, with a focus on engagement and clarity. Demonstrated ability to facilitate hands-on learning effectively. Willingness and ability to travel internationally and obtain necessary travel documentation. Flexibility to work across time zones, including attending early morning or late-night virtual meetings. * Commitment to reporting quality issues and contributing to continuous improvement.