Job Description

Technology Support Officer - North London hub

Aylward Academy, Windmill Road, London, N18 1NB (with travel to other schools within the region when required)

Salary:

32,183.38 - 35,724.52 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Hours:

Full-time, 37 hours per week

Contract:

Permanent

Start date:

As soon as possible

Are you an IT professional looking to make a real impact in education?

We're looking for a Technology Support Officer (TSO) to join our North London team, supporting three schools. This is a hands-on role where you'll work closely with staff and students to embed technology into school life, ensuring a smooth and innovative digital experience for all.

What you'll be doing

Providing frontline IT support to staff and students, ensuring they can use technology confidently. Managing and maintaining devices, software, and cloud-based systems to keep everything running smoothly. Supporting exciting new projects, including our move to serverless computing - helping shape a cloud-first future. Working alongside Technicians and reporting to the Team Leader to deliver outstanding IT service. Leading training sessions and providing guidance to colleagues, ensuring they get the most from our tech. Regular travel between schools when required.

What we're looking for

Experience in a similar IT support role - particularly in customer service, troubleshooting, and problem-solving. A personable and proactive approach - you'll need confidence and great communication skills to work across different teams. Google certifications (e.g. Google Certified Educator), CompTIA, Microsoft certifications, or ITIL Foundation are all desirable but not essential.

Why join our Technology team?

Be part of a forward-thinking team driving innovation in technology across schools. Work within a supportive IT team. Access to Lift Schools' extensive training and development opportunities to enhance your skills. A role where your work directly supports education and transforms learning experiences.

You will be based at Aylward Academy, and you will be expected to visit and work closely with our two other local schools - Trinity Primary Academy and Noel Park Primary School. There will also be opportunities to travel to other sites within the trust and educational events held around the country.

The role is due to commence as soon as possible.

Closing date:

20 June 2025

Who is Lift Schools?

We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had.



We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.

We offer you:

Comprehensive training:

Access a wide range of developmental training to boost your career.

Generous benefits:

From your pension plan to healthcare and financial support, we've got you covered.

Lifestyle perks:

Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.


We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.



Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.



Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.



We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.


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