Job Description

About Adam Bernards Solicitors

Adam Bernards Solicitors is a dynamic and growing London-based law firm providing high-quality legal services across multiple practice areas, including immigration, personal injury, housing, family, and employment law. We pride ourselves on professionalism, client care, and commitment to excellence.

We are seeking an enthusiastic and results-driven

Telesales / Marketing Agent

to join our business development team. This is an exciting opportunity for someone who enjoys engaging with clients, promoting legal services, and contributing to the firm's growth.

Role Overview

The Telesales / Marketing Agent will play a key role in generating new business leads, engaging potential clients over the phone, and promoting the firm's legal services. You will also assist in marketing campaigns, maintaining client databases, and supporting the firm's wider business development goals.

This is a

full-time, office-based

position offering excellent career progression for motivated individuals.

Key Responsibilities

Conduct outbound calls to potential clients to promote the firm's legal services. Handle inbound calls and enquiries, providing professional and accurate information about services. Generate, qualify, and follow up on new business leads. Maintain and update client contact records in the CRM or case management system. Assist in planning and executing marketing campaigns, including digital and offline initiatives. Work closely with solicitors and administrative teams to ensure smooth handover of client leads. Achieve individual and team-based sales and conversion targets. Represent the firm in a professional manner at all times, maintaining compliance with

SRA

and

GDPR

standards.

Requirements

Essential:

Previous experience in

telesales, customer service, or marketing

(preferably within a professional services environment). Strong communication and persuasion skills with a professional telephone manner. Confidence in handling a high volume of calls and engaging with diverse clients. Target-driven mindset with the ability to meet and exceed goals. Good organisational and record-keeping skills. Proficiency in Microsoft Office and basic CRM systems. Fluent in English (additional languages are an advantage).

Desirable:

Experience working in a

law firm

or similar professional service sector. Understanding of basic legal service offerings (training will be provided). Familiarity with digital marketing or social media promotion.

What We Offer

Competitive base salary plus commission or performance bonuses. Ongoing training and professional development. Supportive, friendly, and diverse working environment. Clear progression opportunities within the firm's marketing and business development team. Opportunity to contribute directly to the firm's growth and client satisfaction.
Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Work Location: In person