Job Description

Adam Bernard Solicitors is a dynamic and fast-growing law firm based in the heart of Central London. We specialise in providing client-focused legal solutions across a wide range of practice areas. We are now looking for a professional, enthusiastic, and proactive

Client Services & Sales Executive

to join our front-facing team.

This is an office based role that combines

reception duties, call handling, and telesales

- ideal for someone who enjoys variety, client interaction, and has a keen interest in progressing within the legal sector.

Key Responsibilities

Front of House (Reception)

Greet and welcome clients and visitors in a friendly and professional manner Manage the reception area, handle post and deliveries Assist solicitors with meeting room arrangements and client-facing tasks

Call Handling (Call Centre Tasks)

Answer inbound client calls and route them appropriately Make outbound follow-up calls and confirmations Provide general information about services and appointment availability Accurately maintain client logs and records

Client Outreach & Sales (Telesales Tasks)

Follow up on online enquiries and leads to convert them into appointments Promote the firm's services to potential clients in a professional and persuasive manner Achieve weekly targets for booked consultations and new enquiries Support digital campaigns by contacting leads received through marketing platforms

Ideal Candidate

Excellent spoken and written communication Friendly, confident, and professional telephone manner Highly organised and able to multitask Target-driven with a passion for client service Previous experience in reception, telesales or customer service (legal or professional services background is desirable) Strong IT skills and familiarity with office software and phone systems

What We Offer

A permanent full-time office-based role in a reputable legal firm Supportive training and development from a hands-on team Career progression for the right candidate (including into legal support roles) Performance bonuses based on lead conversion Monday to Friday, 9:00 AM - 5:30 PM (with 1-hour lunch break)
Job Types: Full-time, Permanent

Pay: 23,900.00-28,000.00 per year

Benefits:

Referral programme
Schedule:

Monday to Friday
Work Location: In person