Job Description

Job Summary

We are seeking a proactive and organised Appointment Coordinator to join our team. The successful candidate will be responsible for managing client appointments, maintaining excellent communication with clients and internal teams, and ensuring a seamless scheduling process. This role offers an opportunity to utilise your sales and communication skills within a dynamic environment, supporting the growth of our business.

Duties

Coordinate and confirm client appointments via phone, email, or CRM software Utilise Salesforce and other CRM tools to manage appointment schedules efficiently Conduct telemarketing activities to generate new appointments and follow up on leads Maintain accurate records of all interactions and scheduled appointments in the CRM system Collaborate with sales and customer service teams to optimise scheduling processes Provide exceptional customer service by addressing client inquiries promptly and courteously Assist in developing strategies to improve appointment booking procedures and client engagement

Requirements

Proven experience in telemarketing, or appointment setting roles is preferred Proficiency in CRM software is highly desirable Excellent communication skills Strong organisational skills with the ability to multitask effectively in a fast-paced environment Ability to work independently as well as part of a team Organised, detail-oriented, with a proactive approach to problem-solving
This position offers an engaging environment where your communication skills and organisational abilities will be valued. If you are motivated by building relationships and streamlining processes, we encourage you to apply.

Job Types: Part-time, Permanent

Pay: Up to 12.21 per hour

Expected hours: 16 per week

Benefits:

On-site parking
Experience:

Telephony: 2 years (preferred)
Work Location: In person