Job Description

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.


We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.


SUPERVISION

Reports to and works under the administrative supervision of the Telesales Manager.

SUMMARY

As a Ria Tele sales representative, the duties include making outbound calls to potential

businesses, introducing them to Ria money transfer services, and helping them become Ria

agents.

Your main objective will be to expand the network of agents in the UK, to present the Ria

Money Transfer Service as a business opportunity, to sign them up as agents and to have

an understanding and appreciation of their requirements.

Your role entails closing sales deals through phone calls, training new agents while

maintaining a portfolio of new agents and helping generate new business for the company.

We are looking for someone with excellent communication skills and the ability to interact

effectively with people. In addition, the ideal candidate should be confident in presenting

products/services over the phone and handling customer complaints and concerns.

The role's main objective is to help the company grow its agent network in the UK by

bringing new businesses on board.

ESSENTIAL DUTIES

As a Telesales Account Manager, your responsibilities will include but are not limited to the

following:

Calling potential businesses, introducing Ria money transfer services, and onboarding them

as Ria agents.

Developing new sales opportunities using outbound cold emails, cold calls and lead Follow ups. Managing the entire sales process from identifying prospects, cold calling, face-to-face

meetings, conducting presentations and user demonstrations.

Training new agents and managing a portfolio of new businesses while providing business

support to grow new business transactions.

Fulfilling the monthly and yearly new business sales targets. Monitor KPIs and sales achievements. Researching for new leads and making outbound calls to potential businesses (SMEs).



Maintaining a record of day-to-day calls and sales activities. Participating in and contributing to regular team meetings to generate new ideas and success. Keeping up to date with the latest industry developments and company offerings. You will actively demonstrate an understanding of Ria operations and systems

REQUIRED EXPERIENCE / QUALIFICATIONS

Fluent English +Additional language (Asian or Eastern European language) Previous telesales experience Experience working with other money transfer companies would be a bonus. Strong work ethic and positive attitude. Experience working within a target-driven team environment. Excellent communication skills (written and verbal) Strong analytical skills Excellent time management skills Excellent problem-solving skills Ability to work well under pressure. Business development experience To be well-organized and thorough Proficient in the use of Microsoft Office (i.e., Excel, Word, PowerPoint, Outlook

COMPETENCIES/SKILLS

Communication Productive

Strong communicator- oral, written and telephone skills Active listening skills Multitasking Planning Time Management Analytical skills Result driver Personal Effectiveness Acts with integrity Demonstrates adaptability Personal organisation Sensitive to cultural differences Resilient and tenacity Leadership skills Good business judgement Problem-solving skills

Technical

Microsoft Office

Interpersonal

Influences others at all levels Builds relationships Customer relationship-orientated Teamwork

The above statements are intended to describe the general nature and level of work being performed by people assigned to this

job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements

Ria Money Transfer offers a competitive salary and benefits package. The reasonable estimated pay for this role ranges from

(28,000 to 30,000).

Actual compensation is based upon factors such as the candidate's skills, qualifications, and experience. In addition, Ria Money Transfer offers a wide range of best in class, comprehensive and inclusive employee benefits for this role.


Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Check out our website to learn more about the company at: http://www.riamoneytransfer.com/


The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.