Job Description

? Tenancy Administrator - Join a Growing, Friendly Team Making a Real Difference!

Stratford-upon-Avon | Full-Time | Permanent

Are you looking for a role where your work genuinely matters--and where you'll actually enjoy coming to work?

At Secure Parking and Storage, we're a small, modern, and supportive business managing more than 15,000 garages across the region on behalf of councils and housing associations. As our company continues to grow, we're excited to welcome a Tenancy Administrator who's organised, people-focused, and ready to thrive in a positive, relaxed environment.

Why You'll Love Working With Us

We take pride in creating a workplace where people feel valued and supported. Here's what you can look forward to:

Modern office setting Annual social events & a relaxed atmosphere Wellness programmes Casual work attire Early Friday finishes Extra days off for birthdays 25 days holiday (rising to 30 with length of service) Company pension On-the-job training & real development opportunities Company perks throughout the year
The Role: Tenancy Administrator

As part of our friendly property management team, you'll be at the heart of our operations, ensuring our tenants receive a smooth, efficient, and professional service. Every day, you'll be helping customers and supporting the wider team with your excellent organisational skills.

Key Responsibilities

Managing tenancy-related administrative tasks

Coordinating tenancy requests and updates

Communicating clearly and professionally with customers

Ensuring accurate records and smooth internal processes

Being a reliable point of contact for both tenants and colleagues

What We're Looking For

You'll be a great fit if you are:

Professional, friendly, and an excellent communicator Highly organised with strong attention to detail Proactive with a confident "can-do" attitude Passionate about delivering exceptional customer service Fluent in English Legally eligible to work in the UK
Previous experience in a similar administrative or tenancy-based role is preferred, but we value attitude and potential just as much as experience.

Ready for a Role Where You Can Grow and Be Valued?

If you're excited to build a fulfilling career with a supportive team in a stable and growing company, we'd love to hear from you!

Apply today and take the next step in your journey with Secure Parking and Storage.

Job Types: Full-time, Permanent

Pay: 25,687.92 per year

Benefits:

Casual dress Company events Company pension Free parking
Experience:

Call Handling: 2 years (required)
Work Location: In person