Tenant Liaison Worker

Hamilton, South Lanarkshire, United Kingdom

Job Description


We are recruiting for a Tenant Liaison Worker to join our Private Sector Access and Sustainment programme based in Hamilton.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We\'re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for almost 200 years, we\'re there for people going through tough times. Our work won\'t stop until everyone has an equal chance to create a safe and supportive place to call home.

We offer flexible working with a blend of working in the office, from home and also in the local community.

Our Tenant Liaison Workers help to end homelessness in 2 ways:

Rent Deposit: To help end homelessness through facilitating access to accommodation within the Private Rented Sector and providing a high-quality support service for (at risk of) homeless households.

Rapid Rehousing and Transition Plan: Work to the initiatives set out by the local authority to meet targets set. Increase the number of Private Landlords and letting agencies using the service. Support core groups to access the Private sector through use of the innovation fund.

Main duties and responsibilities will include:

  • Establish and maintain relationships with letting agencies and accredited landlords to increase access to the private sector for the people we support.
  • Assessing, and progressing all referrals made to the service in line with service specification.
  • Effective engagement with landlords and letting agents in the management of properties, ensuring they are fit for purpose and comply with legal, health and safety and corporate standards.
  • Liaison with external agencies such as Community Homeless Teams, Housing Benefit and Council Tax teams, landlords, support providers, health services, local authority and other agencies as required.\xc2\xb7
  • Arranging and facilitating tenancy support with those we support to meet contractual requirements and individual need.
Full details can be found in the Job & Person Specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We\'d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

Salary: SCP 19-22 (\xc2\xa322,498-\xc2\xa324,354 per annum)

Skills/attributes required include:
  • Qualified to SVQ level 2/3 or SCQF equivalent or an appropriate Housing qualification, or willingness to undertake
  • Knowledge of Housing Law, Information and Advice Standards qualification, or Shelter Housing training or willingness to undertake
  • A full driving license and access to a car for work purposes
  • Experience of working in a similar role experience of working in a role with transferable skills and experience
What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:
  • The post holder will report to a Senior Tenant Liaison Worker and through them to the Service Manager.
  • Your normal working hours are 35 per week Monday to Friday.
  • Flexible working from the office, from home and in the local community
  • Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
  • You will be automatically enrolled into the People\'s Pension following successful completion of your probationary period, provided you meet the auto-enrolment criteria
  • Option to purchase additional annual leave
  • Cycle to work scheme
  • Ongoing learning & development
  • Wellness programmes
Interested in applying?

Click apply and you will be redirected to our website for further details.

Thanks and good luck!

Right There

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Job Detail

  • Job Id
    JD2978808
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £22498 - 24354 per year
  • Employment Status
    Permanent
  • Job Location
    Hamilton, South Lanarkshire, United Kingdom
  • Education
    Not mentioned