Job Description

Are you a creative, commercially minded professional with a strong background in

textile design

and a passion for woven fabrics? Do you excel at blending creative insight with strategic sales delivery? We're seeking a dynamic individual who can bring design expertise and business acumen together to drive growth within our

apparel fabric division

.

You'll thrive presenting fabric collections to customers in a dynamic B2B environment, while collaborating closely across teams to deliver exceptional results.

Abraham Moon & Sons are an international brand with a long-standing reputation for innovation, design, and premium quality. Our fantastic, diverse team makes all this possible with a culture encouraging autonomy, creativity, innovation, and learning.

Ensure high customer engagement alongside essential internal collaboration, including, but not limited to, the following -

o Identify and pursue new business opportunities, where applicable through design-led meetings.

o Arrange and lead the showing of seasonal and stock supported collections to an approved customer list, in agreement with the Head of Apparel Sales.

o Where required, expand on this list should geographical/market conditions suggest this.

o Ensure accurate and timely processing of sales orders in collaboration with internal teams.

o Collaborate with internal teams to ensure customer satisfaction and provide feedback on product development.

o Oversee both new business and account management, implementing relevant metrics to keep orders on track.

o Develop excellent customer service, increase sales and reduce costs in alignment with the wider commercial strategy.

o Be aware of market trends and competitor activities.

o Build strong partnerships with our product teams to craft successful go-to-market strategies.

o Build and maintain customer relationships, educate customers about our products, benefits, and sustainability practices.

o Manage customer selections with the pattern room.

o Maintain a high level of personal organisation that is also accessible to the wider team where required.

o Support team members and mentor new starters where required.

o Give clear and precise feedback from customer meetings.

o Feedback to the apparel sales team on design points of interest.

o Use your industry knowledge and leverage your professional network to identify the unique needs of both prospective and existing customers, providing specialist support to manage these relationships throughout the customer lifecycle.

o Provide product recommendations and solutions to meet customer needs through your unique design/sales skill set of woven textiles, intrinsic knowledge of the apparel textile industry and fabric trends.

o Where applicable, create bespoke customer products whilst working with the customer to develop and implement this, following discussion and approval by the Head of Apparel Sales, alongside the Head of Design and Apparel Design Lead.

o Manage bespoke projects with specific teams in the mill to facilitate the project on time and within an agreed price point and budget.

o Work with the design team on seasonal collections and larger projects as required, and in agreement with your manager.

o Conduct customer presentations and service visits to show current and new collections of apparel fabrics, and act as the primary point of contact for select accounts, keeping other key team members informed as required.

o Take an active role in sharing market intelligence with the rest of the commercial team to maximise sales opportunities both in the UK and internationally.

o Identify opportunities for organic growth.

o Develop and execute sales plans to drive revenue growth.

o Work with the Head of Apparel Sales on budget to ensure meeting of targets monthly, quarterly, and yearly.

o Work with the wider teams to ensure orders are delivered on time to customer specifications. Collaborate with team members to resolve any order-related issues.

o Maintain organised records and ensure data accuracy, updating customer records and accounts.

o Identify upselling opportunities to maximise revenue.

o Maintain an acceptable level of product knowledge by keeping up to date with product developments.

Essential qualities

Hungry - we want you to commit to working hard, have a burning desire to achieve your goals and are willing to put in the effort and dedication to make them a reality.

Humble - we want you to recognise your strengths while staying open to learning, growing and acknowledging the contribution of others.

Smart - we want you to be honest and inclusive and respectful of others, value diversity and foster a sense of belonging for everyone.

Attributes and Experience

Skilled design capability and business knowledge of woven textiles.

Comfortably presenting fabric collections to customers within a B2B selling environment.

Excellent communication skills with the team, interdepartmentally, and with suppliers and customers.

Excellent organisational skills.

Confidence with the ability to organise and chair regular meetings, write reports and deliver presentations.

Goals - consider smart objectives

Achieve measurable success against agreed targets within our apparel fabric division.

Managing a network of customers alongside the other members of the Team and the wider mill teams.

Provide market insight and feedback into our product development cycle to ensure long-standing market relevance.

Skills & Competencies

Intrinsic knowledge of the apparel industry.

Experience working collaboratively to ensure the customer receives the optimum experience regardless of touch point.

Experience of CRM and ERP platforms, CAD, Microsoft Office and methodologies.

Comfortable dealing with technology, data, and analytics.

Foster harmonious working both within your own team and with your peers.

Ability to collaborate with peers to meet business goals.

Recognise any impact of your decisions on others.

Can give and receive constructive feedback.

Own key metrics of organisation and function.

Ability to plan personal workload and output efficiently, ensuring good time management of projects and priorities.

Accept and tolerate differing opinions.

Job Type: Full-time

Pay: 40,000.00-45,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Sick pay
Work Location: In person