Job Description

About Us:

We're an independent, fast growing tool hire company with a strong focus on customer service and reliability. We are looking for a motivated and organised Depot Manager to take the lead in running day to day operations, handling customer enquiries, and making sure things run smoothly.

The Role:

As Hire Manager, you'll be the go to person - answering phones, booking out machines, coordinating deliveries, and keeping the team organised. You'll need to be hands-on, friendly, and a natural multitasker.

Key Responsibilities:

Managing incoming calls and customer enquiries in a friendly, professional manner Taking bookings and organising tool and equipment hire Coordinating drivers and deliveries Overseeing the day to day running of the depot Supporting walk in customers with hire enquiries and returns Working closely with the workshop and drivers to ensure smooth operations Handling admin tasks such as paperwork, schedules, and hire agreements Keeping the depot organised, tidy, and well-stocked

What We're Looking For:

Experience in tool hire and mini plant hire (essential) Confident on the phone and dealing with customers Strong organisational skills and attention to detail A hands on approach and the ability to manage a small team Comfortable using basic computer systems and hire software Positive attitude and strong work ethic

What We Offer:

Supportive, friendly team environment On the job training and ongoing support Uniform and PPE provided
Job Type: Full-time

Pay: From 28,000.00 per year

Benefits:

Company pension On-site parking
Experience:

Tool Hire: 1 year (preferred)
Work Location: In person