Job Description

Job Title: Trade Counter Sales Advisor/Sales Assistant

Job Type: Full-time, Permanent

Salary: 25,000-30,000 Per Annum + Profit Share

Location: Plumbase Hemel Hempstead

About Us:

At Plumbase Hemel Hempstead, we are part of the largest independent networks of plumbing and heating merchants in the UK - over 320 sites nationwide. Our sites are run by people who know their customers, their stock, and their local market. That's because we give them autonomy and ownership - not a one-size-fits-all script.

Job Overview:

We're looking for a Trade Counter Sales Advisor to join our site at Plumbase Hemel Hempstead and be the face of our business to local tradespeople, contractors, and walk-in customers. You'll handle everything from serving at the counter to supporting business development by re-engaging with accounts and contributing to the site's success.

Key Responsibilities:

Serving trade and cash customers on the counter

Providing advice, building quotes, and managing trade accounts

Offering technical product knowledge and solutions

Keeping the shop floor and stock areas organised and well supplied

Engage with management on stock selection, displays, and pricing

Supporting customer deliveries including picking and packing

Creating strong relationships with regular customers

Supporting business development efforts by identifying and re-engaging lower-spend accounts

What We're Looking For:

Strong customer-facing background in a plumbing & heating, DIY, or builders' merchant environment

A full clean driving license

Customer-first attitude and confident communication

Ability to manage pricing, product ordering, and local decision-making

Comfortable working in a fast-paced, hands-on retail space

A team player who takes pride in good service and a tidy space

What You'll Get:

Competitive salary + profit share scheme

Full training on products and systems

Real autonomy in how you run the counter and interact with customers

The chance to grow in a business that rewards initiative, not just tenure

Sound like your kind of role? Click 'Apply Now' to join one of the UK's most trusted names in plumbing & heating sales.

Keywords: Trade Counter, Sales Advisor, Plumbing Merchant, Builders Merchant, Sales Assistant, Customer Service, Heating and Plumbing, Retail Sales, Trade Sales, Counter

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Profit sharing
Schedule:

Monday to Friday
Work Location: In person