Job Description

Company Description

At JDP, we are the experts in civils drainage and water management. For over half a century we've been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be

the

one-stop shop for our customers. We continue to experience remarkable growth and stability and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following fantastic results in 2024 we continue to go from strength to strength. Our people are at the heart of our operations and we pride ourselves on being a great company to work for!

Do you have a passion for customer service? Are you motivated by results? Yes? Then get in touch!


We are actively looking to appoint a Trade Counter Sales person to join the successful team in our Norwich Branch.


If you enjoy working in a fast paced environment where you can really make a difference whilst at the same time ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you!

Your job

In this role the Trade Counter Sales person will often be the first point of contact for customers. Duties involve:

Run the day to day processes of the branch Providing customers with product and service information Proactive selling on the telephone Advising and assisting customers at the Trade Counter Delivering excellent customer service and communication Processing enquiries and orders accurately and within the time dedicated by the customer deadline Create proactive trade counter promotions to customers to maximise the growth of the branch

Qualifications

Job Requirements:

Previous customer service experience


Selling ability


Excellent communication skills and problem solving abilities


Sound organisational skills


Professional manner


Attention to detail


Knowledge of our range of products & their uses

Desirable:

Good knowledge of computers and MS Office suite

Additional Information

Benefits

Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group. Receive a competitive salary that reflects your skills and contributions. Secure your future with our contributory pension scheme. * Access full support and training to help you thrive in your role.