Job Description

TRAINEE ADMINISTRATOR

RAF Honington

Full Time

Permanent

Salary NMW

The Company:

At Dodd Group, we've been a proud family-owned business since 1947. For over 75 years we've earned a trusted reputation in the building services sector, delivering high-quality electrical and mechanical design, installation, and maintenance across a wide range of industries. We are proud to be recognised as an employer of choice--where every individual is valued, and the diversity of our workforce is celebrated. With an annual turnover exceeding 250 million, we invest in our people, providing opportunities for growth and creating an environment where you can truly excel.

As we continue to grow, we're looking for skilled

Trainee Administration

to join our vibrant team in RAF Honington, helping us deliver outstanding service and make a real difference for our clients.

The role:

We are seeking an experienced Contract Support Administrator to assist with delivery of our prestigious Defence Projects. Working primarily from our offices based at RAF Honington, using a bespoke diary management system, to effectively schedule works to provide a quick and efficient service in ensuring resident concerns are attended and completed within the agreed timeframe. This is a fast paced and busy working environment, dealing with inbound and outgoing calls and maintaining databases and engineer's information and diaries as required.

As the Contract Support Administrator, you will liaise with and co-ordinate the team, the engineers and sub-contractors to deliver works on time and on budget. You will oversee the investigation of complainants and respond to queries for clients, tenants and staff swiftly and effectively, offering resolution with minimum impact on service delivery.

You will be the first point of contact between the client and the engineer or contractor; assist with the delivery of management information and attend team meetings and assist with recording and maintaining data for reporting.

You will need:

Ideally will have previous experience of working alongside a team; you will have the ability to prioritise your work and act on your own initiative if required. IT skills (basic packages) and strong communication skills are essential. Knowledge and awareness of contract PPM and reactive maintenance within a fixed price facilities management contract

The Package:

At Dodd Group, we believe that outstanding work should be recognised and rewarded. That's why we provide a comprehensive benefits package. This includes 21 days annual leave plus bank holidays, access to mental health support, Death in Service package and a discounted Pure Gym membership. We are committed to your continued development, offering fully funded training to help you progress in your career. In addition, you will benefit from our Refer a Friend scheme, enrolment in the company Pension Plan, and Family Leave benefits such as maternity and paternity pay. In addition to this you could also be eligible and registered up to an NVQ course in Business Admin.

If you are ready to take the next step in your career with Dodd Group, we would love to hear from you.

Dodd Group is an equal opportunities employer and proudly

Forces Friendly - Silver Awarded Armed Forces Covenant

Job Types: Full-time, Permanent

Benefits:

Company pension On-site parking Referral programme
Experience:

Administrative: 1 year (required) Microsoft Office: 1 year (required)
Work Location: In person