Job Description

About us

Tyre Pros is a tyre and car servicing retailer set up by one of the UK's largest tyre wholesalers, Stapletons. That means we're extremely well placed to deliver some of the best service in our industry--and we've got three Pirelli Performance Centre of the Year awards to prove we do just that. The quality of our service keeps customers safe on the road, and we've got careers to match. That's why it's always worth talking to the Tyre Pros.

The role

We're looking for a customer service expert who we can train to manage a busy auto centre. It doesn't matter if you can't change a tyre--what counts is that you know how retail management works and can get the best out of the team. Our technical training team and Operational team will fill in the blanks so that, even if this is your first rodeo in the automotive sector, you'll be up to speed in no time

Key accountabilities

We want to hear from experienced supervisors/managers from any industry who learn fast and are ready for a new challenge. You will be able to: -Manage workflows -Instil customer focus in the team -Coach employees -Drive sales and turnover

Skills & experience

Tyre fitting, services, repairs, and MOTs are the order of the day in our centres. As Centre Manager, you'll ensure we deliver all of it to industry leading standards. You'll keep our customers safe on the road and have them walking out of the door with smiles on their faces. You'll also share your customer service expertise with the team, supporting them so that they can help you build a customer community around the centre.

Other

Benefits -Competitive salary 29 days' holiday (increasing with service) -Generous staff discounts -Exclusive discounts with retailers -Life assurance with digital GP appointments -Supported career development

Job Reference: TP01048