Job Description

Job Title: Trainee Digital Marketing & Online Sales Support Assistant

Location: Salford HQ

Reports to: Marketing & E-Commerce Leads

About the Role

RICOMAN is a dynamic and growing lighting manufacaturer based in Salford. We're looking for a trainee to join our team -- someone who is proactive, detail-oriented, and excited to start or grow their career in digital marketing.

This is an entry-level, hands-on role ideal for someone with a genuine interest in digital marketing, e-commerce, and customer service. While experience in SEO or PPC is a bonus, it's not essential -- we're looking for someone with the right attitude and a willingness to learn.

You'll work closely with the Marketing and E-Commerce teams to help drive traffic, support online sales, and improve the customer experience across both our trade-focused site (ricoman.com) and our e-commerce platform (linearlights.co.uk).

A key part of the role involves assisting with Google Ads and SEO campaigns, as well as helping manage website updates, product listings, and customer support across digital platforms.

Key Responsibilities

Online Sales Support

Assist customers with order queries and guide them through the purchase process Provide delivery updates and liaise with internal departments Raise quote requests with Sales Support and send them to customers Follow up on quotes and ensure a smooth handover to the sales team Support with tracking orders and resolving any post-sale queries

Digital Content & Campaign Support

Assist with managing and improving PPC campaigns (e.g. Google Ads) Help implement SEO strategies including keyword optimisation and content updates Monitor and suggest improvements for website structure, speed, and on-page SEO Support content planning and scheduling for email campaigns and social media Help create basic content such as product descriptions, landing pages, and blog posts

Website & E-Commerce Administration

Upload and maintain product listings on company websites and third-party platforms Keep promotional content and banners up to date Monitor customer behaviour via tools like GA4 and provide insight to support improvements Respond to online customer queries or escalate as needed

Analytics & Reporting

Track PPC, SEO, email, and website performance using analytics tools Compile reports and summarise key insights for internal use

What We're Looking For

A keen interest in digital marketing, SEO, PPC, or e-commerce Some experience or qualifications in these areas are preferred, but not essential Familiarity with Google Ads, Google Analytics (GA4), Search Console and SEO tools is a plus Confidence with platforms like Mailchimp, Shopify/WooCommerce, and WordPress Strong written English and attention to detail Good organisation and multitasking skills A proactive, problem-solving attitude and willingness to learn Able to work independently and as part of a collaborative team

Why Join RICOMAN?

You'll be part of a supportive and ambitious team in a business that's always evolving. This role gives you a chance to gain experience across digital marketing, SEO, and customer support while contributing to our online growth. We value ideas, initiative, and continuous learning -- and we'll support your development every step of the way.

Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Casual dress Company events Free parking On-site parking UK visa sponsorship
Application question(s):

Do you have experience in PPC? Do you have experience in SEO? Can you provide a link to your portfolio or any past work/projects?
Work Location: In person

Application deadline: 25/07/2025