Job Description

The Company

Eastron Europe Ltd strive to be a market leader of innovative metering solutions, helping businesses optimise energy and resource consumption helping to create a more sustainable world.

We're a small, but fast paced company seeking a driven Trainee Sales Representative who is looking for a role that offers a clear career path to Sales Representative.

The Trainee Inbound Sales Representative will play a vital role in supporting the sales team by managing sales administration, coordinating inbound enquiries, and ensuring smooth order processing. This position is ideal for someone highly organised, detail-oriented with great communication skills, eager to learn and kickstart their career in sales.

Key Responsibilities

Work as part of a team reporting to the Inbound Sales Representative Assist with qualifying inbound enquiries, ensuring prompt acknowledgement, qualification, and/or assignment of inbound enquiries Maintain and update CRM records with accurate customer and order information Assist with preparing and issuing sales quotations and pricing Support the sales team with follow-up emails, calls, and customer communications Organise and dispatch product samples, brochures, and documentation as requested Handle routine customer queries and escalate complex issues to the appropriate department Perform general administrative tasks to ensure smooth sales operations Provide reports to your line manager as and when required Liaise with other departments (e.g., logistics, accounts) to support order fulfilment and customer satisfaction

Required Skills

Experience in an administrative role Excellent organisational and time-management abilities Strong communication and interpersonal skills, with the ability to build rapport with internal and external customers Professional and customer-focused attitude Attention to detail and accuracy in data entry and documentation Proficient and Microsoft Office Suite (Excel, Word, Outlook) Ability to multitask and prioritise in a fast-paced environment Adaptability and willingness to learn new skills and technologies Ability to work independently and as part of a team Highly motivated individual with a passion for problem-solving with a proactive approach

Desirable

Experience in sales support role Experience of CRM & ERP systems (e.g., Salesforce) Basic understanding of sales processes

Qualifications

GCSE or above in English and Mathematics

Job Types: Full-time, Permanent

Pay: 23,000.00-27,000.00 per year

Additional pay:

Performance bonus
Benefits:

Casual dress Company events Company pension Financial planning services Free parking Health & wellbeing programme Life insurance Private medical insurance Sick pay Store discount
Schedule:

Day shift Monday to Friday No weekends
Work Location: In person

Application deadline: 27/06/2025