Job Description

To provide Independent Advocacy(instructed and non-instructed) to qualifying service users across Teesside as required. To meet with individual service users to determine their needs for support, information and representation. To promote self-advocacy and assist service users to self-advocate as appropriate. To provide information to service users about their care, treatment and legal rights under the Mental Health Act, Mental capacity Act, Care act and a range of other legislation.



To provide general information on mental health issues, including consent, complaints, discharge and care planning. To assist service users to access appropriate support services as required. To advocate for service users at key meetings including discharge meetings,childrens services reviews, care reviews and ward meetings. To carry an advocacy caseload and ensure service users are kept informedand up to date on any work being carriedout on their behalf.



To undertake all necessary case and time recording to ensure good practice and in line with Mind policies. To maintain strict confidentiality with regard to information given by, and information about, service users. To work as part of a team contributing to service developments and planning processes. To maintain up to date knowledge of mental health and community carepolicy, structure and legislation.



To record all activity undertaken using agreed methods including numbers and types of referrals, demographics, caseload information, issues raised, outcomes of the service and unmet needs. To work within Minds policies and procedures at all times including risk assessment and risk management processes, Lone Working, Data Protection, Confidentiality and Safeguarding. To attend and actively participate in monthly support and supervision meetings and Peer Group Supervision. To take part in training and development activities as required.



To undertake other tasks commensurate with the position as required.