Job Description

Roles and responsibilities will be aligned to the applicants experience and strengths, and in time with training will lead to the following: Organisational Working with the Management Team to ensure the smooth operations of the practice, ensuring staff achieve their primary responsibilities Leading change and continuous improvement initiatives Coordinating the reviewing the updating of all practice policies and procedures with the Management Team. Developing, implementing and embedding an efficient business resilience plan . Ensuring the team reach QOF targets (supported by the nursing and administrative leads) Ensuring the practice maintains and complies with CQC regulation and registration Managing internal practice meetings Liaising with the PCN regarding funding, ARRS Roles, and Patient Participation Group (PPG) Meetings Overseeing complaints effectively, delegating complaint investigations where appropriate to the Office Managers. Efficiently manage projects as required to deliver new systems, service delivery and procedures to time and within agreed budgets.



Practice Development Strategic leadership and practice representation within the Primary Care Network and with local stakeholder organisations. Identify sources of new funding for projects, research new ways of working. Write bids for new funding opportunities and working with other partner organisations Identify opportunities to grow the patient numbers in an effective way, leading to efficiencies and income generation Human Resource & Team Management Management of clinical staff with the help of the partners and helping the Management Team with all administrative staff. Direct line management of the following staff Assistant Practice Manager, Practice Administrator, Care Co-ordinator, and Reception Manager(s).



Identify and maintain the HR and workforce strategy, with the Management Team for the practice in line with the overall practice strategy Ensure appropriate and effective recruitment and retention is developed and maintained, to deliver the right skill mix across the practice as needs change and develop. Develop team leaders and managers within the practice to ensure they appropriately manage their teams with support Ensuring compliance with legislation and overseeing disciplinary issues accordingly Assurance that all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively Financial Overseeing the financial elements of the practice, to ensure practice financial balance and resilience including budgeting, income generation, utilisation of PCN income streams etc. in conjunction with the partners Maintain relationship with accountancy provider Managing contracts for service effectively in line with strategic planning priorities Premises and Equipment Liaising and overseeing the management of the premises, including health and safety aspects such as risk assessments and mandatory training with the Management Team. Planning future use for the premises.



Oversight and planning for all practice IT systems, delegating staff to act as administrators. Ensuring compliance with IT security and IG Coordinating of all projects within the practice Secondary Responsibilities In addition to the primary responsibilities, the Trainee Practice Manager may be requested to: Deputise for the partners at internal and external meetings Act as the primary point of contact for Primary Care England, SYICB, community services, suppliers and other external stakeholders