Job Description

Gateway is a leading property services company, offering expert solutions in property management, sales and lettings, conveyancing, mortgage advice, insurance, facilities management, surveying, and energy management.

As we continue to grow, we are searching for enthusiastic and motivated individuals ready to start a rewarding career with us as a Trainee Property Manager at our prestigious office in Mayfair, London.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

Working alongside highly experienced property management professionals, your role will include:

Proactively managing a diverse portfolio of apartment blocks Assisting with the preparation of Service Charge information and accounts Supporting budget preparation and ongoing budget management Handling maintenance issues promptly and effectively. Liaising with customers and clients to ensure high service standards Building strong client relationships and manage stakeholder expectations Using active listening and negotiation skills to resolve issues Demonstrating ambition, resilience, and analytical thinking. Receiving full training and support to achieve IRPM qualification (if not already held)
We are looking for individuals with:

Demonstrate exceptional organisational and time management skills Possess excellent written and verbal communication abilities Showcase a proactive and solution-oriented approach to handling complex property matters Exhibit strong analytical and problem-solving capabilities Have the ability to work collaboratively within a team and independently when required

What You Need

Minimum 1 year of experience in the property industry and/or in a customer service role

Job location:

Mayfair, London

Hours:

37.5 hours per week shift pattern covering Monday to Saturday

Salary:

Competitive with an annual review

Annual leave:

23 days plus bank holidays

Extras:

Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

Job Types: Full-time, Permanent

Benefits:

Company events Company pension Referral programme
Application question(s):

What is your salary expectation?
Education:

GCSE or equivalent (required)
Experience:

Property Industry: 1 year (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: In person