Job Description

Sanctuary is one of the UK's leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

Transactional Officer - Payroll

Worcester based with a balance of home and office working

27,315 per year

35 hours per week

Temporary position for up to 12 months

We have an opportunity for a Transactional Officer - Payroll to join our Payroll Transactional team, based in Worcester. The team is responsible for processing all transactional employee and pay elements for employee pay records. Processes to include, new starters, contractual changes, leavers, completing contractual paperwork and answering employee queries which are received via a ticketing service.

The role of Transactional Officer - Payroll will include:

Assist in maintenance of payroll records ensuring accuracy, completeness and adherence to financial controls in order to ensure regulatory, contractual and statutory requirements are met Work with wider teams to understand any contractual items, and process accurately to ensure employee records are compliant and accurate Assist in the development of payroll administration and processes to provide efficient, customer focused services across the Group Follow correct processes, governance and compliance to ensure controls are in place

Skills and experiences:

Experience of administration processes relating to Payroll Excellent attention to detail Good organisational, time management and planning skills Experience of working to deadlines and prioritising work loads Excellent interpersonal and transactional skills Proficient user of Microsoft packages including Word, Excel, Outlook and Teams

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:


25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata) A pension scheme with matching employer contributions from Sanctuary up to set limits Life Assurance Employee Volunteering scheme Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is 24,832 with an additional policy allowance of 2,483 per annum
(if the link is unavailable please visit the Sanctuary careers website)


Closing Date: 8 July 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at -

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.


We work closely with the Home Office in order to prevent unlawful working.

Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.