Job Description

Evolve Facility Services was established in 2010 and is one of the largest in-house service providers in the UK, with offices in Widnes, Liverpool, Leicester, Manchester, Carlisle and County Durham.

We're proud to be part of The Riverside Group family and look after around 80% of Riverside's stock - that's over 45,000 properties based across the Northwest, Northeast, North and Central regions of England.

Our Mission is to keep our customers' homes safe, secure and well maintained - it's what we do.

We're now looking for a Transactional Officer to join our team in Widnes to support Evolve Facility Services by carrying out quality invoicing of either day-to-day repair and Void works for residential Group properties, ensuring all works are delivered to the required standards.

What's in it for you

Basic salary: 30,675

22 days' annual leave plus 8 UK bank holidays

40-hour week

Pension scheme

Plus, a whole of host of other benefits to support your lifestyle and wellbeing

What you'll do

Ensure all Invoicing is completed within set parameters using Nat Fed 6.2 Schedule of rates. Assess all works completed to ensure full income recovery is regained on completion of invoicing using Nat Fed 6.2 Schedule of rates (Subcontractors and Direct Labour Workforces) Assist with quotations from subcontractors assessing works required, raising works through the correct Mcode ensuring works are coded using the correct SOR rates as per Nat Fed 6.2 Requesting approval from Riverside Asset for works over agreed values ensuring works raised to the correct Mcode and SOR rates, ensuring all communications are logged Ensure internal business processes are followed in line with Evolve's policy, procedures, and statutory requirements. Manage internal and external stakeholders effectively, including colleagues and customers, providing advice and support, and building constructive working relationships as appropriate. Manage enquiries effectively, providing clear, supportive, and accurate advice or signposting as appropriate, escalating complaints and complex queries via the appropriate channels to ensure effective resolution.

What we're looking for

The successful candidate must experience in the building industry, ideally working within a customer focussed housing repair and maintenance team. who has the ability to show initiative and propose solutions to issues identified. We are looking for someone with excellent team player skills who can work flexibly to meet business requirements and be proficient in the use of Microsoft Office.

Desirable- We are looking for someone who has relevant building, maintenance, compliance or facilities management qualification eg. NHC in Building or equivalent and relevant health and safety qualification eg. IOSH or equivalent.

If you're the kind of person that wants to do a really great job and make a difference to our customers and colleagues, we think you'll love it here.

We recognise that our colleagues are our greatest asset and want every single person to feel comfortable bringing their whole selves to work. We encourage diversity and are committed to creating an inclusive environment for all our colleagues. We welcome applications from all backgrounds and abilities.

If this sounds like a challenge you'd like to take on, Apply Now and tell us about the fantastic skills that you can bring to Evolve.

#OFE

Job Types: Full-time, Permanent

Pay: 30,675.00 per year

Benefits:

Company car Company pension On-site parking Store discount
Schedule:

8 hour shift Day shift Monday to Friday No weekends
Application question(s):

Have you previously worked for Evolve?
Work Location: In person

Application deadline: 20/07/2025
Reference ID: EFS2125