Job Description

About The Role

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Our Transport Administrators play a vital part in the operation and the customer journey by making sure that all of our customers receive their deliveries on time, every time.


You'll work closely with our central routing team and provide continual support to the Self-Employed Drivers dealing with any issues that might arise. You'll also ensure that we remain legally compliant within Transport Legislation and working time directives.


Salary: 27,209.00 per annum Hours: 4 on 4 off Shift Pattern working 8:00am- 8:00pm Job Type: Full time and permanent contract Location: Unit 1, Cavans Way, Binley, Coventry, CV3 2SF

Here's What You Can Expect To Be Doing

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Act as the first point of contact for all Driver queries throughout the day Ensure that all deliveries remain on schedule and support with resolving any issues Record any vehicle defects and ensure that no vehicles classed as 'off-the-road' are being used Ensure all vehicles are loaded efficiently, within legal and safety guidelines Allocate routes to our drivers for the following day Update daily reports for the Depot and log any issues Complete licence checks for new Self-Employed Drivers Order Depot supplies when required Issue and report any lost or stolen fuel cards Raising purchase order's when required Accurate recording of depot time sheets for all employees Support with performance on agreed KPI's

A Few Things About You

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An understanding of transport legislation and logistics operation Able to remain calm and focused under pressure Able to solve problems independently and with confidence Able to communicate effectively especially via email and phone PC literate including Microsoft packages with Excel at intermediate or advanced level

A Bit About Us

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When it comes to appliances and electricals, we've got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we've got those too).


We're known for helping our customers brilliantly - and it's no different for AOers. We care about more than what's on your CV, because together we can do extraordinary things.

Our Benefits

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24 days holiday At least 5% contribution pension scheme Healthcare Cashback Scheme Exclusive Staff Discount Enhanced Maternity, Paternity and Adoption Packages Expression of wish service Make a difference days (x2 fully paid charity days a year) Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.