Location: Dewsbury (Office-Based)* Full-Time | Monday to Friday, 8:30am - 5:30pm* 12.21 per hour + 0.30 per hour performance bonus* Permanent Position | Immediate Start Available*
About Us
Wilsons Underlay Ltd is a well-established UK manufacturer of premium carpet underlay, supplying retail carpet stores and independent flooring businesses across the country. With a strong reputation for quality and service, we manage the planning of deliveries and logistics through our own fleet of vehicles from our Dewsbury headquarters.
The Role
We are looking for a
confident and organised individual
to join our transport office team. As a Transport Administrator, you will support the Transport Manager with the
day-to-day planning, coordination, and admininstration
that ensures our deliveries run smoothly and efficiently.
This is a varied and fast-paced
office-based role
ideal for someone with strong communication skills, good attention to detail, and the ability to multitask.
Key Responsibilities
Assist with the daily planning and scheduling of customer deliveries
Communicate with customers via phone, text, and email to confirm delivery dates and estimated times
Check customer credit and account status before processing orders
Follow up after delivery to ensure customer satisfaction and address any issues
Carry out general administrative tasks to support the transport department
Provide support to the sales team where required
Use software platforms including Sage Accounts, Stream delivery system, and email to manage orders and logistics
What We're Looking For
? Previous office/admin experience (transport/logistics experience a bonus)
? Confident communicator with a polite and professional telephone manner
? Strong organisational skills and attention to detail
? Comfortable using technology and multitasking across different platforms
? Able to work well as part of a team but also capable of working independently
? Reliable, enthusiastic, and willing to learn
Why Join Wilsons Underlay?
Friendly, supportive team environment
Stable, long-term opportunity in a growing company
Structured working hours with no weekends
On-the-job training provided
Secure, on-site parking
Immediate start available for the right candidate
Performance & Attendance Bonus is paid
Bonus annual leave days awarded for loyalty over the first 5 years