Job Description

Job Title:

Transport Administrator

Salary:

To 12.21 per hour

Location:

Seedy Mill Treatment Works

Travel:

As required for training or operational needs



As a Transport Administrator at Aqua Direct, part of South Staffs Water, you'll be part of a dedicated team delivering high-quality water services across the region. This is a varied and rewarding role where your attention to detail and coordination skills will make a real difference in keeping our transport operations running smoothly and safely.

The role:

We are seeking a highly organised and detail-oriented Transport Administrator to support the day-to-day operations of our tankering section. This role plays a vital part in maintaining accurate records, ensuring compliance, supporting logistics, and providing administrative support to the Transport and Operations teams. You will be a key contact for drivers, agencies, and customers, helping to maintain high service and quality standards.

Update job board and communicate order changes to drivers. Monitor and record driver hours, timesheets, and overtime; ensure payroll documentation accuracy. Authorise agency clock cards for payment and maintain WTD records, alerting management to any breaches. Manage tachograph data, coordinating FTA analysis and document retention. Review vehicle defect reports and liaise with repair teams. Ensure all fleet paperwork is complete, filed, and compliant with regulations. Update weekly reports on orders, tanker volumes, and mileage. Prepare monthly data for board reports. Provide 24/7 phone cover on a rota with the Operations Manager. Uphold health and safety standards in all duties. Collect and log daily tankering samples in the LIMS system. Release loads upon clearance and notify customers as needed. Maintain load diaries, quality paperwork, and support internal audits. Conduct agency driver inductions and monitor quality checks. Ensure Aqua fleet cleanliness and presentation. Raise stock orders and update Oracle inventory. Manage invoicing, including receivables, payables, and related documentation.

What You'll Need:

Strong organisational and multitasking skills Excellent attention to detail and accuracy Solid understanding of transport operations and driver compliance Confident using systems such as Oracle, LIMS, and Microsoft Excel Clear, professional communication skills Ability to work independently and as part of a team Willingness to support out-of-hours communication on a rota basis Awareness of health and safety best practices

Desirable Experience

Previous experience in a transport or logistics environment Familiarity with Working Time Directive rules and tachograph management Knowledge of quality management systems and documentation (e.g., BRC, HACCP)

What You'll Get in Return

To 12.21 per hour Company pension with employer contribution Store discount for personal shopping needs. 24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital and health. 25 days holiday (plus 8 bank holidays) Holiday buy-back scheme (up to a max of 5 days) Eyecare vouchers - via Specsavers * Employee Assistance Programme (EAP)