Job Description

Job Introduction

Transport Administrator - Keep Our Wheels Turning and Riders Smiling

Location:

SuperBike Factory, Macclesfield

Contract:

Full-Time (9-hour shift between 7:00 AM - 7:00 PM, any 5 days from 7)

Salary:

Competitive + Benefits


Are you organised, proactive, and love making things run smoothly?



At SuperBike Factory, our goal is Making Bikers Happy, and every role plays a vital part in delivering that happiness. As a Transport Administrator, you'll be a key player behind the scenes--keeping our deliveries on track, supporting our drivers, and ensuring every customer experience runs like clockwork.


If you're passionate about precision, communication, and supporting a team that powers thousands of bikes across the UK, this is your road to a rewarding career.

What You'll Be Doing

Communicating with Passion:

Confirm delivery and collection times with customers, handle transport enquiries, and provide friendly, helpful updates.

Problem-Solving with Innovation:

Spot and resolve issues before they escalate, improving the way we manage bookings, data, and communication.

Owning the Detail:

Process customer payments securely, manage driver records, and keep schedules and systems updated to the minute.

Working with Team Spirit:

Coordinate closely with drivers, planners, and the wider logistics team to keep operations running smoothly.

Learning Every Day:

Support new driver onboarding, engage in ongoing training, and share your knowledge to help us raise the bar.

What We're Looking For

Must-Haves:

Experience in an admin or customer service role, ideally in transport or logistics Confident IT skills, especially with Microsoft Office A clear communicator who's organised, accurate, and thrives in a busy environment

Nice-to-Haves:

Knowledge of payment systems like NuaPay Logistics or transport experience (but if not, we'll bring you up to speed!)

What You'll Get in Return

At SuperBike Factory, you'll join a passionate, values-driven team where everyone has a part to play in delivering happiness. We're serious about growth - yours and ours.


Working Here Means:

Being part of a supportive team that lives and breathes our PILOT values Gaining experience in a busy, fast-moving logistics operation Developing skills that open doors across transport, planning, and beyond

Perks & Benefits

Netflix Membership GymFlex Benefit Group Life Assurance 15% Staff Discount on Accessories Staff Discounts on Bikes Cycle to Work Scheme Wellbeing Support (mental health, legal advice, fitness plans, and more) 24/7 Employee Doctor Helpline Enhanced Maternity/Paternity Leave & Sick Pay

Our Culture

We don't just sell bikes - we build a culture where teamwork fuels success, innovation drives change, and passion creates smiles. You'll be trusted to take ownership, encouraged to keep learning, and supported by a team that's got your back.

Ready to Ride with Us? -

If you're ready to be part of something bigger than a job - if you're ready to make bikers happy -

apply now.

Important Info

SuperBike Factory is authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities. Offers of employment are subject to pre-employment screening, including credit history and DBS checks. These checks will not affect your credit rating.