Job Description

JOB TITLE:

Travel Safe Officer

TYPE:

Full Time, Permanent

LOCATION:

Derby

PAY RATE:

13.18 per hour

HOURS:

40hrs Per week 10 hrs shifts 1200-2200

THE ROLE:

Are you passionate about public safety and customer service? Join our team as a Travel Safe Officer, where you'll play a vital role in ensuring the safety, welfare, and comfort of passengers across the rail network.

RESPONSIBILITIES:

As a Travel Safe Officer, you will:

Patrol trains and stations to ensure passenger safety and welfare. Support Station/Train Managers in managing anti-social behaviour (ASB), fare evasion, and enforcement of railway byelaws. Assist with customer inquiries and provide visible reassurance to the travelling public. Respond to safeguarding concerns and offer support to vulnerable individuals. Collaborate with rail staff, British Transport Police, and other stakeholders to maintain a safe and welcoming environment.

SKILLS:

Excellent communication and interpersonal skills. A calm, confident approach to handling challenging situations. Ability to work independently and as part of a team. Flexibility to work shifts, including evenings and weekends. Full training provided for RSAS (Railway Safety Accreditation Scheme) accreditation.

LICENCE REQUIREMENTS:

You must have a Valid SIA Door Supervisor Licence. Possession of a First Aid at Work Certificate is desirable.

INTERVIEW REQUIREMENTS:

Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

JOB REQUIREMENTS:

You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).

BENEFITS:

We are employee-owned, making you a beneficiary of our future success Up to 28 days paid holiday (accrued & pro-rata) including bank holidays. Enrolment in NEST pension scheme. Training and development opportunities. Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting. Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards. Full company uniform

ABOUT AMULET:

Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert, and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years' experience in delivering forward-thinking, industry-defining solutions. Amulet's customers have the backing of one of the UK's fastest growing companies as recognised by The Sunday Times Fast Track (2017).

Our commitment to Equality, Diversity, and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.

Job Types: Full-time, Permanent

Pay: 13.18 per hour

Experience:

security: 1 year (preferred) Customer service: 1 year (preferred)
Licence/Certification:

First Aid Certification (preferred) SIA DS Licence (required)
Work Location: In person