Job Description

As Travel Trade Support Executive (Leisure), UK & Northern Europe at our Global Office, you are part of a team that brings the legend of Belmond to life.


You will play a crucial role to support the Senior Client Director, the wider commercial office and representative teams in the Europe, Middle East and Africa (EMEA) region. Whether this is through administrative tasks, project management, reporting, client communication, event coordination, or budget/expense management. You will contribute to the smooth functioning of the collaborative team for exceptional client experiences.


If you're looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include

Provide daily support to the Senior Client Director for the UK & Northern Europe region, the Belmond Commercial Office (BCO) Sales teams, and Representation offices by assisting with general administrative tasks and client follow-up, including individual, group, leisure, or MICE (Meetings, Incentives, Conferences, and Exhibitions) requests. Maintain and update the European sales calendar, ensuring accurate and timely information regarding sales activities. Additionally, collaborate with and support the Senior Account Director in organizing events, as directed and in coordination with their guidance. Perform general administrative duties, including processing invoices, payments, and conducting budget reviews. This entails ensuring timely and accurate processing of financial documents, coordinating with relevant stakeholders for payment approvals, and conducting regular reviews of budgetary allocations to ensure adherence to financial guidelines and targets. Monitor and manage brochure stock levels, oversee the distribution of collateral materials, stationery, and other supporting materials for the Sales Teams in the EMEA (& APAC) regions. This includes maintaining adequate stock levels of brochures, ensuring timely distribution of marketing materials to the sales teams, coordinating with appropriate vendors or suppliers for printing and replenishment, and managing the inventory of stationery and other related supports. The goal is to ensure that the sales teams have the necessary resources readily available to support their promotional activities and client engagements. Collaborate with the Coordinators to maintain and update the Customer Relationship Management (CRM) database. Serve as the primary point of contact for clients in the EMEA region in the absence of the BCO Account Manager or Regional Coordinator. Provide administrative support for BCO reports and sales campaigns. This includes assisting with the preparation and compilation of reports, data analysis, and coordination of sales campaigns to support the BCO team's objectives. Coordinate with the Senior Client Director (SCD) the trade shows, Sales Series, and key events in the EMEA region. This also includes coordinating with the APAC coordinator for events taking place in the APAC region, ensuring effective planning, execution, and representation of Belmond's presence at these events. Collaborate with the Senior Client Director (SCD) and the relevant BCOs or Representation agencies in the EMEA region to assist in the organization of annual Sales Series held in multiple cities. This involves supporting the planning, logistics, and coordination of these events to ensure their successful execution. Act as a key liaison for hotels participating in the Sales Series events in both the EMEA and APAC regions, working alongside the dedicated BCOs and representatives. Assist in compiling market and sales reports as required.

What you should know when applying...

This is a fixed term role to cover a period of maternity leave. It is expected that the role will commence in November/December 2025 and continue for up to 12 months. The role is generally able to benefit from our current hybrid working policy where team members can work remotely for up to two days per week. An early submission is encouraged as the form may close if a large volume of applications is received. Our offices are located at Wogan House, 99 Great Portland Street, London W1W 7NY. Wogan House is newly renovated office space under the management of a leading co-working space and property management company. Applicants must have eligibility to work in the UK.

Requirements

What You Bring

Bachelor's degree in a relevant discipline or similar experience. 2-4 years' experience in a similar sales support role. Experience in events organisation. Experience in hospitality and/or the luxury sector. Strong proficiency in Powerpoint and Excel with knowledge of Oracle Sales Cloud being a plus. Ability and desire to respond with a sense of urgency and focus on precision and service.

Benefits

What We Offer

At Belmond, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

Competitive salaries and incentive plans Complimentary and preferred rate experiences at our iconic destinations Private Medical Insurance and Dental Plans Group Personal Pension Plan 33 days' annual leave per year (inclusive of English Bank Holidays). Lifestyle and Employee Assistance Programs Onsite gym facilities




We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities and each other.

This is your moment. Apply today!

About Us

Belmond was born from a passion for connecting discerning travellers with the world's most remarkable properties, locations and journeys. From hotels and trains to river cruises and safaris, Belmond curates incomparable experiences and crafts unforgettable stories. With a legacy spanning over 45 years, since the acquisition of Hotel Cipriani in Venice in 1976, Belmond has grown into a global collection of 43 properties spread across 24 countries and territories. Exceptional destinations connected by legendary journeys are the very soul of Belmond, where the path that brings you to a place is as important as the destination itself. A pioneer of slow travel, Belmond has been operating the Venice Simplon-Orient-Express since 1982. The group later expanded to include pristine beach resorts, such as Maroma on the Riviera Maya, historic hideaways such as Villa San Michele in the Florentine foothills, urban icons, such as Copacabana Palace in Rio de Janeiro, and gateways to UNESCO world heritage sites, such as Hotel das Cataratas in Brazil's Iguassu National Park. As proud custodians of storied properties, Belmond is committed to building on the past to create a new legacy: the heritage of the future. Working with communities and local talents, together with the world's most respected chefs, designers and artists, Belmond continues its purpose of perpetuating the legendary art of travel. Since 2019, Belmond has been part of the world's leading luxury group, LVMH (Moet Hennessy Louis Vuitton).

The Belmond & LVMH Family

The Belmond global collection of iconic hotels, trains, safaris and river cruises is proud to be part of LVMH, all creating exceptional experiences worldwide. When you join Belmond, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.



Location:


United Kingdom, London
Department:


Sales & Marketing
Employment type:


Temporary
Experience:


Associate