Job Description

Job Details:

Job Reference:

HCC621630

Salary Range:

26,918 - 29,616 per annum

Work Location:

Elizabeth II Court, Winchester (Hybrid Working)

Hours per week:

37

Contract Type:

Permanent

Closing Date:

20 July 2025

Interview Date:

28 July 2025

An exciting opportunity has arisen for a Traveline Coordinator to join our Passenger Transport team at Hampshire County Council.

The Role:

The provision of quality public transport information is embedded within the Hampshire Bus Strategy and essential for achieving our vision of doubling the number of bus passenger journeys made in Hampshire by the end of 2034/35.



Based within the Passenger Transport Team, your role will be to work with local bus operators to ensure accurate and timely data is shared and to ensure all timetable data is input into the National Public Transport Information (Traveline South West) on behalf of the Hampshire Consortium members to provide the traveling public with reliable journey planning information.

What you'll do:

Working closely with contractors, suppliers and other stakeholders, you will be an effective communicator with well-developed interpersonal skills and a commitment to team working as well as the ability to work on their own.

To be responsible for the preparation, monitoring and supply of data in accordance with the NPTI update Protocol and the requirements of the DfT through Transport Direct. This is to include timetable preparation, links with driver and vehicle allocations, stop details, unique referencing (NaPTAN and SMS) and the supply of route related information.

To be responsible for organising the verification of the data supplied to Traveline South West and Bus Open Data Service (BODS).

To work closely with the Information Systems Officer regarding stop names or locations, as required and assist when required with the maintenance of their stop datasets in line with DfT requirements.

To collate and enter travel disruption information via the Incident Capture System (ICS) or Event Management System modules as required.

To be responsible for the preparation, monitoring and input of data supplied into the DIVA system. This includes timetable preparation, links with driver and vehicle allocations, stop details, unique referencing (NaPTAN and Short Message Service) and the supply of route related information.

What we're looking for:

We are seekin a highly organised and proavtive individual with a proven backgroud in administration and data handling as well as a basic understanding of the transport industry.



The ideal candidate will have strong communication skills both written and verbal, and be capable of managing multiple projects effectively and efficiently. They will have excellent attention to detail and problem-solving skills, as well as the ability to multitask and meet deadlines.

Why join us?

Comprehensive induction programme with all necessary training.



Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.



If you think you have what it takes to make a real difference in Hampshire, get in touch!



Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.



Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.

Additional Information:

Traveline Coordinator Candidate Pack

Contact Details for an Informal Discussion:

Stephanie Wallis, Passenger Transport Assistant Manager on stephanie.wallis@hants.gov.uk


Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.