Job Description

Are you driven, persuasive, and passionate about helping people say "yes" to life-changing treatment?

We're looking for a high-energy

Treatment Coordinator (TCO)

to join our award-winning dental team. If you're someone who understands the dental environment and thrives on building trust, influencing decisions, and driving results, this role is your next big move.

You'll play a

crucial sales role

within the practice, guiding patients from curiosity to commitment. From presenting treatment plans to overcoming objections, your focus will be on

maximising conversions

, increasing case acceptance, and ensuring every patient feels confident, informed, and excited to move forward.

Sales experience is a plus, but not a must. We'll provide full training in

ethical selling, high-converting consultations

, and

treatment presentation techniques

that empower you to consistently close with integrity.

If you want a role where

your communication skills and influence directly impact practice performance and patient lives,

we want to hear from you.

What You'll Do:

? Support clinicians during and after consultations by presenting treatment plans clearly and confidently.

? Explain procedures, timelines, and finance options in a way patients understand and trust.

? Handle common objections with empathy and reassurance.

? Follow up with undecided patients via phone, WhatsApp or email to guide them toward a

decision.

? Work closely with the front-of-house and clinical team to ensure a seamless experience.

? Maintain accurate patient records, treatment statuses, and finance documentation.

Who You Are:

? Experience in dentistry (as a nurse, receptionist, or patient care role) is highly valued.

? Sales experience is a plus, but we'll teach you the skills you need.

? Confident communicator with the ability to build rapport and trust quickly.

? Organised, proactive, and highly patient-focused.

? Able to manage multiple treatment cases and follow-ups without dropping the ball.

What You'll Get:

? A fulfilling role with real impact on patients' lives.

? Comprehensive training in sales psychology, communication, and treatment coordination.

? Competitive base salary with uncapped performance-based bonuses.

? A clear career development path into senior TCO or practice management.

? Supportive, values-driven team and modern clinical environment.

If you're looking for a meaningful role that blends people, communication, and purpose -- and you're ready to help patients say "yes" to their dream smiles -- we want to hear from you!

Job Type: Full-time

Pay: 30,000.00-70,000.00 per year

Additional pay:

Bonus scheme Commission pay Performance bonus
Benefits:

Company events Employee discount Private dental insurance Referral programme
Schedule:

Monday to Friday
Application question(s):

What are the 3 most important aspects in guiding patients towards accepting treatment?
Work Location: In person