Job Description

Hastings & Rother Healthcare have an exciting opportunity to join our Triage Team in a full-time Triage Administrator role. This position involves supporting the clinicians in managing the triage process, providing patient feedback, advice and care pathways as instructed. The role includes a wide range of secretarial and administrative duties. The position is Full Time Monday to Friday 9.30am till 6pm.

You will be an integral part of our dynamic and evolving organisation. Previous experience of working in a busy office environment is required.

Benefits:

Flexible working patterns Access to Employee Assistance Program Access to the NHS pension Five weeks annual leave plus bank holiday
Main duties of the job

To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).

About us

Hastings & Rother Healthcare (HRH) consists of three GP practices within Hastings and St Leonards. We are an organisation that is rapidly expanding and we currently cover the largest patient population in Hastings & St Leonards.

Hastings & Rother Healthcare is an innovative organisation, which continues to expand. We have an exciting opportunity for candidates to showcase their skill set as a Triage Administrator.

We are able to offer an enjoyable working environment, as well as offering opportunities for staff to develop and an opportunity to join the NHS Pension scheme.

Closing Date: Monday 20th October 2025

Interview Date: TBC

HRH monitor the use of AI during the recruitment process. If it is apparent that you have used AI to complete the application, you may be asked about this prior to shortlisting in order to determine if your application should progress.

Job Type: Full-time

Pay: 24,441.96-27,961.61 per year

Benefits:

Company pension
Work Location: In person