Job Description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
As part of the Scottish Courts and Tribunals Service commitment to equality and diversity, our recruitment system will automatically anonymise your personal information once your application is submitted and a generic application number is generated. The selection panel will only see the evidence you have provided on how you meet the key capabilities required for the job. Please check your details carefully and answer all required questions as this may affect any potential employment with us.

Salary

From 29,019 per annum

Contractual hours

35

Basis

Full time

Region

Supreme Courts

Package

Full SCTS Benefits Package

Date posted

07/07/2025

Job reference

REQ00905



Joining SCTS means that you are joining an organisation that plays a key role in the administration of justice. We fulfil our purpose by providing the people, buildings and services needed to support the judiciary, the courts, devolved tribunals and the office of the public guardian (OPG). Our work focuses on improving access to justice, reducing delay and cost within the justice system, modernising our services in line with reform, and using leading technology to improve our services for everyone.

Outline of the role:

To effectively manage the Typing Pool within the Supreme Courts in Edinburgh, ensuring the smooth and effective running of this business unit.


The Typing Pool is primarily responsible for the typing and formatting of judicial judgments and reports as well as processing transcription requests using digital recording systems.


A large part of the Supreme Courts output on the SCTS website is also managed by the typing pool, including various court rolls and the publication of judgments and Contempt of Court Orders.

The key responsibilities include:

Act as Line Manager for AO members of the Typing Support Team and to train, coach, mentor and develop staff Conduct interim and annual reviews on staff performance in accordance with Scottish Court and Tribunals Service guidelines Actively review processes to ensure maximum efficiency when duties are being carried out within the overall Typing Pool Management of the typing support services to the Judiciary, SCTS management and staff to ensure effective and efficient processing of business Ensure accuracy in preparation and typing of manuscript and audio tasks Monitor and manage the Supreme Courts section of the SCTS website using the Umbraco Content Management System Upload documents to the Supreme Courts section of the SCTS website including, but not limited to, Judgements, Court Rolls, Permission to Appeal List and Bail Appeals Manage the request process for civil and criminal transcripts, ensuring audio is provided to external transcriptionists efficiently using various different programmes and any issues which arise during the request process are resolved in as timely a fashion as possible through liaison with SCTS colleagues and internal/external justice partners Manage the contempt of court orders for the Sheriff Court and Supreme Courts by ensuring orders are issued to press in a timely manner and the relevant information on the website is updated Responsibility for updating the avizandum registers to ensure the Depute in Charge of the Offices of Court can monitor judicial opinions which are overdue Responsibility for updating and monitoring work flow databases in relation to work completed by Clerk Typists. Carry out administrative duties including; + Car parking requests
+ Security court passes
+ Booking of meeting rooms within PH
+ Logging of maintenance queries on Concept system.
Manage and respond to all enquiries sent to generic email inboxes on a daily basis. Undertake additional duties as may reasonably be requested within the scope of the post.




To help direct us towards achieving our purpose successfully, we embrace three key values of respect, service and excellence. These guide our behaviour, decisions and actions - in pursuit of fulfilling our purpose to the highest standard.

Our benefits include:

Flexible working arrangements 25 days annual leave (rising to 30 days after 4 years' service) plus 11.5 public and privilege holidays Special leave and paid leave for study or voluntary public service Excellent Civil Service Pension Scheme Family friendly policies Free and confidential Employee Assistance A variety of staff discounts and offers with major retailers Payment of professional membership fees Access to opportunities across all Civil Service departments that are not available to non-Civil Servants A supportive and professional induction programme with regular check-ins with your line manager Job stability and security with excellent and varied career prospects Security of full pay when unwell (up to a maximum of 6 months) Learning and development (including digital) opportunities

About SCTS

SCTS is committed to equality and diversity in employment and service delivery. The work of SCTS covers a broader range of issues than you may think. In providing support to Scotland's courts, devolved tribunals and the OPG, we touch the lives of many people on a daily basis - be that through formal court or tribunal business, fulfilling your civic duty as a juror, paying fees or fines, seeking help in managing the affairs of an incapable adult or dealing with the estate of a loved one who has passed away. SCTS deals with over a quarter of a million cases and applications each year. Behind each one of these is an individual - looking to the system to help them assert their rights, address wrongs or provide support in a time of need. It is this work - which takes place every day in our courts, tribunals and administrative centres across Scotland - that consumes most of the time, energy and skill of our staff. We take pride in working as one team and providing high levels of service to all those who use the courts, tribunals and OPG.

Applications will be accepted until 11:59pm on 29 July 2025.

Interviews will be held week commencing 11 August 2025.

The Scottish Courts and Tribunals Service is exempt from the protections of the Rehabilitation of Offenders Act (1974). This permits us to ask applicants details of both spent and unspent convictions, along with details of any formal cautions that you may have. Individuals without existing security clearance will always be considered as all successful applicants will require a standard level Disclosure check completed before employment can commence.

Scottish Courts and Tribunals Service recruitment processes are underpinned by the recruitment principles of the Civil Service Commissioner, which outline that selection for appointment be made on merit on the basis of fair and open competition - Recruitment - Civil Service Commission (independent.gov.uk)

If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner's Recruitment Principles, you can make a complaint, by contacting us at recruitment@scotcourts.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commissioner.