Job Description

Utilities Coordinator

Location: Brindley Place, Hybrid.

Salary - 25,000 to 31,300

per annum - depending on skills and experience.

Contract type - Permanent

Working hours - Full Time

Closing Date - 14

th

November 2025

Interview Date - TBC

About the role

You will provide an effective and efficient service supporting the management of utilities, delivering specialist support and excellent customer service.


You will assist with managing compliant supply contracts and their delivery of utility services to communal areas and offices across the Group network.


You will liaise closely with utility providers, brokers, suppliers and internal colleagues from multiple departments.


This role is vital for delivering accurate budgets, forecasting and service charges and achieving value for money for our business and customer.


You will be expected to attend the office once a week and as and when the business requires for Team meetings.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

You will have great customer service experience and work methodically, with a high degree of accuracy and attention to detail. You will have strong analytical, written and verbal communication skills, with a strong ability to plan, manage workload and high personal organisation skills.


You will be able to work with a range of stakeholders, collaborating across teams and services to deliver an enhanced service. You will have experience of checking, validating and processing invoices for payments


You will have good understanding of contract documentation and management.


You will have strong commercial and business awareness, and excellent stakeholder communication skills. You will need to be competent with using MS office, especially MS Word and Excel.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.


We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.


Everyone deserves a home, it`s a place from which we build our future, we thrive at home.


We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.


Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.


We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.


A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.


Our five core commitments are:


We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:


25 days annual holiday entitlement

A defined contribution pension scheme.

Trust based flexible working and a Confidential Employee Assistance Programme (EAP).

Two days paid volunteering leave per year

Buying and selling of annual leave

Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more!

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.



GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.



If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.