At Big Motoring World, we are BIG on what matters to both our staff and customers. We are one of the largest and fastest growing car supermarket groups in the UK and we pride ourselves on providing a class-leading customer experience. We are seeking customer focussed individuals, ready to provide a provide an easy and convenient experience to our customers when part-exchanging a vehicle.
Like our name suggests, we do everything BIG. BIG choice, BIG footfall and BIG opportunities to progress your career.
Responsibilities:
To greet Customers in a professional and confident manner.
To complete a thorough and accurate appraisal of potential part exchange vehicles using an auction valuation app.
To complete HPI checks.
To review the MOT and Service History of potential part exchange vehicles.
To obtain online retail valuations for those vehicles qualifying as retail vehicles.
To obtain online auction valuations for those vehicles qualifying as auction vehicles.
To liaise with Sales Managers to upload part exchange valuations onto the Company's internal dashboard system.
To receive and process incoming part exchange vehicles from the Handover Team.
To move incoming part exchange vehicles into the correct designated areas.
To scan all vehicle documents onto the internal system.
To liaise with Senior Branch Management to arrange for the collection of part exchange vehicles from site.
To conduct any other reasonable duties as requested.
Essential skills:
A current full UK driving licence
Basic mechanical knowledge
An understanding of car makes and models
Customer focused with excellent communication skills
Have an eye for detail
Ability to persuade and negotiate
Ability to work well under pressure
Have excellent administration skills
Able to work weekends and Bank Holidays
Why join us?
Career Progression: We're passionate about promoting from within. With thorough training across all our roles, you will have the opportunity to advance into senior roles and management positions.
BIG Rewards: Get exclusive discounts from hundreds of retailers, team nights out and much more!
Amazing Facilities: You'll be working in our state-of-the-art, brand-new building. On-site parking available.
Apply Now !!
#IND004
Job Types: Full-time, Permanent
Pay: Up to 28,000.00 per year
Licence/Certification:
Full Manual UK Driving License (required)
Work Location: In person
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