Be the friendly face that greets every guest, creating a positive and exciting first impression.
Handle guest questions, concerns, or complaints with professionalism and urgency
.
Carry out routine checks and basic maintenance on all key technical systems to ensure optimal performance, troubleshooting minor issues and escalating where required.
Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.
Complete daily checks ensuring venue ambiance, aesthetic and H&S.
If you have experience in the below too that would be advantageous:
Previous experience within a hospitality or entertainment setting.
What we can offer you:
Great team discount of 50% off food & drink at any time for you and up to 3 friends.
Complimentary off-peak racing for you and up to 3 friends.
Monthly team social events.
Twice yearly team parties.
Paid volunteer days.
Access to GP 24/7.
Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of 950.
Enhanced maternity & paternity pay.
Paid bereavement leave.
Company sick pay scheme.
Employee discount platform, including gym memberships and retail discounts.
Financial wellbeing platform.
Holiday entitlement of 28 days including bank holidays.
Refer a friend scheme.
We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you're passionate about hospitality, gaming, and delivering top-notch customer experiences then the race is on, you in?
INDBOH
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