Job Description

We're Game Nation, we're the rising star operator of high street Slots Clubs. Rapidly expanding across the UK, we're looking for talented people to join our business.

We're currently recruiting for Venue Manager in our Folkestone Venue.

Flexibility and a passion for dealing with customers and employees is a must for this role.

As a Venue Manager you will be leading a team of full and part time employees in a friendly environment that may be open 24 hrs per day 7 days a week.

The Venue Manager ensures business requirements are delivered to plan, including commercial, operational efficiency targets and managing in accordance to company policies and procedures. The Venue Manager will also deliver and have responsibility for brand standards, turnover, cash control, health and safety, security, recruitment, team training and P&L delivery.

Our ideal candidate will:

Be commercially aware, with a proven track record of team leadership, coaching and performance delivery. Have the ability to communicate and influence at all levels within the organisation. Have the ability to work on their own initiative and as part of a team, with proven ability to innovate and deliver change Be able to multitask and solve problems with a degree of self-sufficiency within company policies/procedures Have an empathetic approach to dealing with the demands and needs of both customers and team members Be trustworthy and ethical in your approach to work with strong compliance and customer service focus. Have a passion for customer engagement and service, be outgoing, friendly, approachable and confident. Be computer and numerically literate with cash handling experience. Lead by example, and as part of a team, you will be flexible to changing shift patterns and demands of the business. Be able to multitask and solve problems with a degree of self-sufficiency within company policies/procedures. Have previous management skills in a similar operating environment Be fully compliant with our licensing objectives - full training will however be given.

We offer

Competitive salaries An opportunity to earn bonus payments Employee Assistance Programme Full use of our e-learning training platform Refer a friend scheme Opportunities to progress throughout the business
If you've got the skills and experience we're looking for don't delay, apply today!

Please note due to this vacancy being in an Adult Gaming Centre, ALL applicants needs to be 18 or over.
Strictly no agencies
Job Types: Full-time, Permanent

Pay: 24,420.00-48,670.67 per year

Application question(s):

Due to the nature of our business, can you confirm you are over 18?
Experience:

High Street slots: 1 year (preferred) Customer Service: 2 years (required) Management: 1 year (required)
Work Location: In person