Job Description

Join an exciting, growing and independent practice to benefit from the personal touch of a family business within the security of a successful company.

Due to practice growth we are looking for a Full Time (part time job share also considered) Receptionists to join our busy and customer focused veterinary practice in Basingstoke. The role will consist of an average of 39hrs/week, working Monday to Friday between the hours of 830am-7pm (shift times will vary) with a share of Saturday mornings 9am-1pm. The role involves answering a high volume of calls, walk in enquires and emails.

The duties will be primarily reception, but will include admin duties as well as infection control of the both clinical and non-clinical areas of practice. Our ideal candidate would be patient, friendly, caring and professional with both owners and their pets, efficient and organised and able to work hard and multi-task at busy times.
Our purpose built surgery contains industry leading equipment and has been designed to create a spacious and bright working environment. It has everything you would expect from a modern surgery practising to the highest standards. Located in a prominent position inside Pets Corner.

At Pet Practice we keep things simple and fun, offering a great work life balance and competitive salary and company benefits such as pension, staff discounts in practice and with our retail partners.

Our staff's loyalty is built around mutual respect and working with your requirements to create a job role that is right for you. Furthermore, no on-call and flexible rotas ensure your work life balance leaves you fresh and enthusiastic giving you plenty of time to enjoy your hobbies outside of work.

Come and work for the vets with a difference.

We look forward to hearing from you.

Responsibilities

Greet and assist clients and their pets upon arrival, ensuring a welcoming atmosphere. Schedule appointments and manage the clinic's diary efficiently. Handle phone calls and email enquiries, providing accurate information about services and procedures. Process payments and maintain accurate financial records. Collaborate with veterinary staff to ensure smooth operations and excellent patient care. Maintain cleanliness and organisation of the reception area and waiting room.

Qualifications

Previous experience in a veterinary clinic or animal care environment, would be beneficial but not expected. Strong communication and customer service skills Ability to handle multiple tasks in a fast-paced setting Familiarity with appointment scheduling
Job Types: Full-time, Permanent

Pay: 12.36 per hour

Benefits:

Company events Company pension Employee discount Store discount
Experience:

Veterinary Receptionist: 1 year (preferred) Receptionist (Dental/Doctor): 2 years (required)
Work Location: In person