Job Description

We are looking for a friendly and organised receptionist/admin assistant to join our welcoming, talented team at Bishop's Stortford Veterinary Hospital. Discover what it means to be part of a busy veterinary hospital committed to exceptional care for pets and outstanding service for their families.

Key Responsibilities:

Booking appointments and answering client queries via telephone and email. Processing payments and updating client records on our PMS system. Maintaining and re-stocking our reception area. Supporting the team with general administrative tasks. Performing light cleaning duties, such as hoovering and mopping. Assisting vets with preparing, printing, and organising documents.
Experience and skills we are looking for:

Excellent IT skills: Comfortable using Microsoft Office and learning new practice management systems (PMS), email communication, and document preparation. Strong communication and organisational skills: We need someone who is extremely organised, has strong communication skills over the phone and via email, and happy working on multiple tasks simultaneously. Flexibility to help with holiday/sickness cover Strong attention to detail is essential A love for working with animals and their owners, delivering exceptional service.
Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 20 - 25 per week

Benefits:

Company pension Cycle to work scheme Employee discount
Work authorisation:

United Kingdom (preferred)
Work Location: In person

Application deadline: 17/06/2025