Job Description

Veterinary Receptionist
Beech House Vet Clinic, Brighton, Brighton, South East
Discipline: Non-clinical Support
Part Time
Up to 12,742 DOE

Passionate about pets and delivering excellent customer service? Then this is the role for you!

Beech House is a small, first-opinion practice based in the vibrant seaside town of Brighton and Hove. With it's exciting and diverse culture, beautiful beach and seafront and excellent transport links to central London and Gatwick airport, Brighton and the surrounding area is a fantastic place to live.

A Veterinary Receptionist is required to join our friendly team. Experience in a similar role is preferred but not essential as training will be provided. Excellent communication skills and a professional telephone manner are essential.

Your role will involve:
To be the first line contact for clients, their animals to the Practice and via telephone.

Relay accurately & act in a timely manner all messages taken.

Act in a courteous and professional manner at all times.

Welcoming and registering clients on arrival, making appointments.

Dispensing medicines as directed by the vet.

Taking payments, and cashing up.

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Why Join Us?

Beech House is a small first opinion practice with a loyal client base. We currently have 2 vets consulting and 3 nurses.

Equipment includes in-house laboratory, digital x-ray, digital dental x-ray and operating theatre.

We are a 5-minute walk from the train station and a 20-minute walk to central Brighton. The area is perfect if you enjoy a mix of vibrant town life with beautiful countryside and outdoor activities on your doorstep.

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About the Team and Culture

We consider team wellbeing a priority as well as working together to create a good work-life balance. This enables us to provide excellent and friendly care to our clients, many of whom have been with the practice for several decades
Our team consists of 2 Vets, 3 Registered Veterinary Nurses, 1 Student Nurse. We also have ample support from our 4 Client Care team members. We have an exceptionally supportive team in place, and should you choose Beech House as your next place to work, your well-being and happiness at work is our top priority.
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The Perfect Fit

We hope to find an enthusiastic and proactive team member that is passionate about pet health care and experienced in using computers including Emails, Word, OneDrive & Excel.

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Your shift pattern

This is a part-time, permanent role working 20 Hours per week, with shifts on Mondays and Fridays 8 am - 7 pm. No weekends or bank holidays.
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In addition to a competitive salary, you will benefit from:

6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
Beech House Vet Clinic, Brighton
35 Harrington Road, Preston Park, Brighton, BN1 6RF, United Kingdom

Animals treated

Dogs, cats & small pets