Job Description

Veterinary Receptionist
New Priory Vets, Brighton, Brighton, South East
Discipline: Non-clinical Support
Up to 23,809.50 DOE

Passionate about pets and delivering excellent customer service? then this is the role for you!

We have an exciting new role available for a full-time Veterinary Receptionist working at New Priory Vets Brighton, Peacehaven and Beech House Vets, Brighton.
Experience in a similar role is preferred but not essential as training will be provided. Excellent communication skills and a professional telephone manner are essential. Driving license is preferred but not essential.



Your role will involve:

To be the first line contact for clients and their pet's within our practice's and via telephone Triage emergencies & provide advice Relay all messages taken accurately & act in a timely manner Act in a courteous and professional manner at all times. Welcome and register clients on arrival, make appointments. Dispense medicines as directed by our Vet's. Take payments and cash up. Social Media content management Complete referrals and other administration tasks
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Why Join Us?

This is an exciting opportunity to be a part of IVC Evidensia at one of our referral hospitals. The varied locations provide opportunity to learn how both small and larger practice's function and create an extensive network within the industry. You will come in to contact with many specialists and be an essential team player in providing great care and service to our clients.



Our Brighton Clinic is based within our flagship hospital in central Brighton. The clinic provides a comprehensive range of general practice veterinary services including medicine, surgery, radiography, ultrasound and dentistry along with the support of nursing clinics - all bolstered by excellent hospital facilities. Patients of our Brighton Clinic can also benefit from the on-site support of Brighton Veterinary Referrals if additional expertise is required.
We are a 5-minute walk from the train station and a 20-minute walk to central Brighton. The area is perfect if you enjoy a mix of vibrant town life with beautiful countryside and outdoor activities on your doorstep.
This is a great location in the vibrant seaside town of Brighton and Hove. With it's exciting and diverse culture, beautiful beach and seafront and excellent transport links to central London and Gatwick airport, Brighton and the surrounding area is a fantastic place to live.



Our beautiful Peacehaven Clinic delivers advanced general practice services to clients on the coast but clients also benefit from the skill sets and facilities available at the Brighton hospital if required.

Beech House is a small, first opinion practice in Preston Park, offering general practice to our clients and referral to the Brighton hospital if required.



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About the Team and Culture

We consider team wellbeing a priority as well as working together to create a good work-life balance. This enables us to provide excellent and friendly care to our clients, many of whom have been with the practice for several decades.
We have a large, friendly team of Client Care, Veterinary Nurses, Veterinary Surgeons, Animal Care Assistants led by our Clinical Director & Practice Director.
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The Perfect Fit

We hope to find an enthusiastic and proactive team member that is passionate about pet health care and experienced in using computers including Outlook, Word, OneDrive & Excel.



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Rota

This is a full-time permanent role working 37.5 hours per week with weekend work on rotation. The main place of work will be New Priory Brighton, with at least 1 shift per week at Peacehaven and cover at Beech House for annual leave and sickness.



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In addition to a competitive salary, you will benefit from

6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care


New Priory Vets, Brighton
The Deneway, London Road, Brighton, Brighton, BN1 8QR, United Kingdom

Animals treated

Dogs, cats & small pets