Job Description

Do you have excellent customer service skills?

Join our team as a Veterinary Receptionist and contribute to providing the very highest-quality care for our furry patients while delivering exceptional service to their owners.

Job description

Do you want to work in a multi-award winning veterinary practice? We are the reigning Best Small Vet in the UK.

Our practice ethos is "Exceptional veterinary care from local people you can trust".

With a passion for animals and a commitment to excellence, our team strives to create a welcoming and supportive environment for both pets and their owners.

We are seeking a friendly and organised receptionist to join our team. The ideal candidate will have excellent communication skills, a love for animals and a passion for providing outstanding customer service.

As the first point of contact for our clients, our receptionists play a crucial role in creating a positive experience for everyone who walks through our doors. Responsibilities include answering phones, scheduling appointments, greeting clients, managing medical records and assisting with administrative tasks as needed.

- Previous experience in a customer service role preferred

- Excellent communication and interpersonal skills

- Ability to multitask and prioritise in a fast-paced environment

- Proficiency in computer skills a plus

- A genuine love for animals and a desire to make a difference in their lives

This is a part time role with the successful candidate working Monday, Tuesday and Friday either 8.30-6.30pm or 9-7pm, plus one in three Saturday mornings 9-1pm. You would also be providing cover for annual leave when needed.

Benefits include:

- Four weeks of annual leave plus bank holidays with additional leave for long service.

- Generous discounted veterinary services for your own pets.

- Enrolment in our pension and health schemes.

- Regular team outings.

- Uniform and full training will be provided.

- Salary is 12.65/hour.

If you are passionate about animals and thrive in a team-oriented environment, we would love to hear from you! Please submit your CV and cover letter outlining why you would be a great fit for our team to manager@weeleyvetcentre.com by Sunday 28th September.

Job Types: Part-time, Permanent

Pay: 12.00 per hour

Expected hours: Average 28 per week

Benefits:

Company pension Employee discount Health & wellbeing programme
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

English (essential)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Application deadline: 28/09/2025

Job Type: Part-time

Pay: 12.65 per hour

Benefits:

Company pension
Experience:

Customer Service: 1 year (preferred)
Work Location: In person