Job Description

We are hiring!

Here at St Mary's Veterinary Surgery, we are looking for a friendly and approachable Veterinary Receptionist to join our team. This is a full-time role working Monday-Friday 8:00am-6:00pm. To add, this is a fixed-term contract lasting 12 months.

About the role

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You'll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.
Main responsibilities of the role include but are not limited to;
Liaising with the clients and the clinical staff to provide a high level of customer care. Meeting and greeting clients and pets. Booking appointments and diary management. Managing telephone and email enquiries. Taking payment for services and products. Managing cash and end-of-day banking. Maintaining a clean and safe space for our clients and their pets.


A little about us

St Mary's Veterinary Surgery is a small practice renowned for its friendly atmosphere and committed team of professionals passionate about making a positive impact on the lives of animals. Access advanced diagnostic tools such as digital x-ray, ultrasound, and an in-house laboratory. Located in Tamworth, a vibrant market town with rich heritage, it boasts landmarks like Tamworth Castle and is home to historic heroes, including the well-renowned Tamworth pigs. Enjoy excellent retail facilities, fun attractions, numerous nature reserves, and easy links across the region and nationally.

In addition to a competitive salary, you will benefit from:
6.6 Weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care


12.21ph

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.