Orchard Vets Glastonbury Limited is an independent Veterinary Practice dedicated to providing exceptional care for domestic pets. Our mission is to ensure the health and well-being of animals in our community.
Summary
We are seeking a Veterinary Receptionist to join our team in Glastonbury on a temporary basis, covering maternity leave for approximately 12 months from mid October. In this vital role, you will be the first point of contact for our clients, ensuring a welcoming environment while supporting our veterinary staff in delivering high-quality animal care.
Working Hours
Monday 2.30pm-7pm
Friday 9am-1pm
Saturday 8.45am-1pm
Sundays 9.45am-1pm
Approx. 39 Saturday mornings and 23 Sunday mornings per annum.
Flexibility with working hours is required to cover holiday, etc.
Responsibilities
Greet clients and their pets warmly, providing excellent customer service.
Schedule appointments.
Assist with medical record keeping and patient intake processes.
Communicate effectively with veterinary staff regarding patient needs.
Handle payments and manage financial transactions accurately.
Maintain cleanliness and organization of the reception area.
Provide information about services offered to clients.
Support the veterinary team with administrative tasks as needed.
Key skills required
Strong communication skills and a friendly demeanor.
Excellent organisation skills, with the ability to multitask and work in a fast-paced environment.
Confident IT skills are essential for scheduling and record-keeping.
Previous experience in a veterinary or animal care setting would be advantageous.
If you are looking for a challenging and rewarding role, passionate about exceptional customer care and want to be part of a dedicated team providing excellent animal care, we invite you to apply today and help us make a difference!