Veterinary Receptionist - St Kitts Hartley Wintney
Full-time - 39 hours per week
We're looking for a friendly and organised Veterinary Receptionist to join our growing team at
St Kitts Vets in Hartley Wintney
. This is a full-time position (39 hours per week), including a
1 in 4 Saturday rota
. The position is for a start date of the middle of September.
About Us
St Kitts Vets is an RCVS-accredited, independent, family-run group of four small animal practices. We've built a loyal client base by focusing on excellent care for pets and their people. Our Hartley Wintney branch is a rewarding place to work, with a welcoming and supportive team that includes Receptionists, Vets, Registered Nurses, Student Nurses and Nursing Assistants.
About the Role
As the first point of contact for our clients, you'll play a key role in shaping their experience. The position includes a mix of front desk and admin tasks such as:
Greeting and supporting clients in person, by phone, and via email
Booking appointments and managing the diary
Dispensing medication and taking payments
Registering new clients and maintaining accurate records
Supporting the team with various other admin duties
The work is varied, and no two days are the same. It's a busy environment that requires a cool head, a warm manner, and good attention to detail.
Please note, that although this is a regular shift pattern, there may be occasions where flexibility is needed to cover holidays and sickness.
About You
We're looking for someone who:
Can show empathy and professionalism when dealing with worried pet owners
Works well under pressure and enjoys a fast-paced role
Is confident juggling multiple tasks
Has strong organisational and time-management skills
Is a team player with great communication skills
Is computer literate and comfortable using new systems
Has a full UK driving license and access to a car (travel between clinics may be required)
What We Offer
5.6 weeks' holiday per year (pro rata for part-time)
Staff discount on veterinary treatment for two pets
Workplace pension scheme
Staff social events
If you're friendly, reliable, and keen to be part of a dedicated team that values client care and teamwork, we'd love to hear from you.
Please send a cover letter along with your CV
Job Types: Full-time, Permanent
Pay: 12.21 per hour
Expected hours: 39 per week
Benefits:
Company events
Employee discount
Schedule:
Monday to Friday
Weekend availability
Ability to commute/relocate:
Hartley Wintney RG27: reliably commute or plan to relocate before starting work (required)
Experience:
Customer service: 2 years (required)
Work Location: In person