Job Description

Summerhill Vets in Newport have a fantastic opportunity for a Veterinary Receptionist to join their busy team.
We are looking for someone with strong communication skills who has a positive can-do attitude and enjoys working as part of a team who value and support each other whilst ensuring a positive experience for both pets and their owners. This is a varied position which entails the below duties:

Liaising with the clients and the clinical staff to provide a high level of customer care. Meeting and greeting clients and pets. Booking appointments and diary management. Managing telephone and email enquiries. Taking payment for services and products. Managing cash and end-of-day banking.


More about us

We are a busy small animal practice seeing a large diverse caseload. We have top-of-the-range facilities including an ultrasound machine, endoscope, dental radiography and Idexx in-house lab equipment. Our team consists of 6 vets with a mix of full and part-time, working alongside our large nursing team.



Your shift pattern



You will work 35 hours per week, covering a variety of shifts over 4 days. With 1:3-4 Saturdays with day off in lieu.



In addition to a competitive salary, you will benefit from:6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care


Up to 22,299 DOE