Job Description

Nene Veterinary practice are looking for a driven and enthusiastic Receptionist to deliver outstanding care to our clients and patients.

The ideal candidate will be excited to join the team in driving the Practice forward in its journey, working alongside a dedicated team of Veterinarians, Registered Veterinary Nurses, Care Assistants and Administrators who we need: An enthusiastic and motivated individual who enjoys interacting with your colleagues and members of the public.

Possess good communication skills and the ability to communicate effectively with clients and multidisciplinary colleagues Have a good telephone manner The ideal candidate will have experience of working in a Veterinary environment, though training will be provided, client facing experience is vital

The ideal candidate will have experience of working in a busy environment Having good knowledge of up-to-date IT software and programmes is desirable. Knowledge of Robovet is highly desirable. Wants to strive for improvement and be a team motivator.

What we offer Hourly rate of up to 12.21 Health shield cash plan CPD budget of up to 190.00 pro rata Cycle to work scheme.

The role will include Greeting clients Answering telephone calls; Acting on queries and booking consultations Administrative duties such as filing invoices and taking payments and banking Ensure a consistently excellent customer experience Send medical reports to other practices Maintain cleanliness of the reception area Monitor emails Process insurance claims.

Your standard working week will be 18 hours comprised of an 8 hour shift on Thursdays and Fridays plus 1 in 2 Saturday mornings (8:30am - 12:30pm).

Opening Times 8.30-7pm Monday-Friday

Saturdays 8.30-12pm

Apply with Cover Letter explaining why you would be suitable for this role and a current resume.

Job Types: Part Time, Permanent

Salary: Up to 12.21per hour (National Minimum Wage)

Job Type: Permanent

Pay: Up to 12.21 per hour

Expected hours: 18 per week

Schedule:

Monday to Friday Weekend availability
Work Location: In person

Application deadline: 11/06/2025