Job Description

We are seeking a new receptionist with a strong drive to provide excellent customer service, to join our Client Care Team at our Small Animal Hospital, working between our Wimborne and Verwood branches.

Hours required:

Monday 8am - 7pm (Wimborne Branch)

Wednesday 8am - 4pm (Wimborne Branch)

Friday 8am - 7pm (Verwood Branch)

1 in 4 Saturdays on a rota at Verwood, working 8am - 1pm.

Key responsibilities will include:

Welcoming clients and their pets upon arrival to the practice, scheduling appointments, providing information and support. Communication with clients via telephone and email. Administrative duties including scanning, insurance claim processing, daily debt checks etc. Dispensing medications. Daily orders and stock management. Necessary reception/waiting room cleaning protocols. And much more!
Candidates will need:

Previous experience in a similar customer-facing role (essential) Previous experience in a Veterinary Reception role is a bonus, but full training will be provided if not. Exceptional communication skills (required) Ability to multitask in a fast-paced environment (required) A genuine love for animals and a commitment to delivering outstanding client service (required)
Whether you are an experienced veterinary receptionist looking for a new challenge or someone looking to get their foot in the door of the veterinary industry, we would love to hear from you.

Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: 27.25 per week

Benefits:

Company pension Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme On-site parking Paid volunteer time Sick pay
Schedule:

Monday to Friday Weekend availability
Application question(s):

The required shifts & locations are detailed in the advertisement. Please confirm you are available to work these shifts.
Work Location: In person

Reference ID: WMB/VWD-06-25