Job Description

We now have a wonderful opportunity for a friendly, positive and enthusiastic person to join our excellent reception team on a part-time basis.



The ideal candidate will be friendly, passionate about client care and have an excellent telephone manner. They will be able to work under pressure, be competent with computerised systems, be follow procedures and protocols, be a good problem solver, and be a great team player.



Duties includeBooking, cancelling, and changing appointments Processing and recording payments Handling insurance claims and instalment queries Completing the end-of-day reconciliation procedures Dispensing medications/prescriptions Keeping client/patient records up to date Maintaining stock levels Dealing with incoming and outgoing post Ensuring the reception area and consulting rooms are always kept clean and tidy.


Join a team you are proud to be a part of



Our Small Animal Vet Services at Castle Cary and Yeovil provide comprehensive first-opinion veterinary care for dogs, cats, rabbits, and other common domestic species. We promote good pet ownership, with particular emphasis on preventative health care. We pride ourselves on our skilled team and providing first-class quality customer service to you is our priority. More information can be found at Delaware Vets u007C Local Vets in Castle Cary and Yeovil - Delaware Vets

Your shift pattern

The role is based on 25 hours per week, Monday 10 am - 3 pm, Tuesday 1 pm - 7 pm, Wednesday 9 am - 2 pm and Friday 9 am - 6 pm. You will also be required to work 1:5 Saturday mornings (from 8 am to 1 pm).



In addition to a competitive salary, you will benefit from:6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care

Up to 15,927.90 DOE