Job Description

Veterinary Receptionist/Customer Care Admin
Cedar Grove Veterinary Clinic, Belfast, Belfast, Northern Ireland & Isle of Man
Discipline: Non-clinical Support
Full Time
12.21ph
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We are hiring!

We are looking for a friendly and approachable Veterinary Receptionist and Customer Care administrator to join our team on a full-time basis. The role will involve:Liaising with the clients and the clinical staff to provide a high level of customer care. Meeting and greeting clients and pets. Booking appointments and diary management. Managing telephone and email enquiries. Taking payment for services and products. Managing cash and end-of-day banking. Maintaining a clean and safe space for our clients and their pets.
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About the rota and salary

This is a full-time permanent role working 40 hours per week over 5 days. There will be various shifts plus a weekend rota 1 in 5 to cover Saturday and Sunday from 9:00am to 2:00pm.###

Our ideal candidate

We are looking for someone with exceptional customer service skills as you will be the first point of contact for clients. You must have a friendly, welcoming demeanor, excellent attention to detail, be a confident communicator via phone, face to face, and email, be patient, a team player, and be proficient in Microsoft Office packages. Experience in the veterinary or health care sector is preferable.###

In addition to a competitive salary, you will benefit from:

6.6 Weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
Cedar Grove Veterinary Clinic, Belfast
132 Upper Knockbreda Road, Belfast, BT6 9QB, United Kingdom

Animals treated

Dogs, cats & small pets