Job Description

An exciting opportunity for an experienced Veterinary Receptionist has opened to join the wonderful team at our first opinion, small animal veterinary practices in Thrapston and Rushden, both part of the Lake View Veterinary Group.
This role is for you if you enjoy going above and beyond to welcome pets and their human guardians to the practice, understanding their individual needs, sharing in their joys and sorrows, and creating lasting relationships. No two days will be the same and you will be supported by an experienced and caring team of Vets and Vet Nurses within the Lake View Group. Often the first port of call, you will guide our clients through every situation with excellent customer service, an empathetic approach and professionalism to ensure their needs are met.



The role is not always a glamorous one, but an exceptional candidate will feel at home whether cleaning kennels, discussing the merits of our Pet Health Club, or responding to client concerns. You will be competent at using client management software, well able to prioritise your workload, and confident in providing feedback / seeking clarification where required. This role is certainly not one where you will remain behind the desk; you will be proactively seeking ways in which you can make a positive difference for pets and their humans every single day.

The position offered is for a part-time Veterinary Receptionist role of 31.17 hours per week, working four weekdays per week finishing no later than 7pm, plus 1 in 3 Saturday mornings. Hours include:Thrapston: Monday 8:30am-7pm, Tuesday 2pm-7pm, Friday 8:30am-7pm plus 1 in 3 Saturday mornings 8:30am-12noon. Rushden: Wednesday 2pm-7pm.


Due to the fast-paced nature of the role and the specialist knowledge required, applicants must have at least one year's experience of veterinary practice. Suitable candidates must have the ability prior to the start date to commute to both NN14 4PP and NN10 9TA.

In addition to a competitive salary, you will benefit from:6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care

Up to 19,857 DOE