Job Description

About Us

At UK Sales Increase, we specialise in helping healthcare businesses, including chiropractic, osteopathic, physiotherapy, and sports therapy practices, grow their patient base. If you have a passion for sales, outstanding communication skills, and thrive in a remote work environment, we want to hear from you!

As a

Virtual Sales Receptionist

, you will take on the responsibilities of a

Phone Sales and Booking Coordinator

. This dual role demands:

-Strong persuasion skills,

-Excellent communication,

-A commitment to nurturing leads and converting them into a booking for our client, with payment taken upfront.

You will serve as the first point of contact for potential patients on behalf of our clients. Your role is pivotal in:

- Driving bookings,

-Enhancing the customer experience,

-Supporting sales growth.

From handling enquiries and providing detailed service information to scheduling appointments and processing payments, you will ensure a seamless and professional experience for every patient.

Responsibilities

Respond promptly to enquiries via phone, email, and chat. Conduct outbound calls to follow up on leads and convert enquiries into confirmed bookings. Provide detailed and accurate information about our clients' services. Securely process payments over the phone. Schedule and manage appointments in clients' diaries. Maintain and update customer records in the CRM system. Collaborate with the team to achieve sales and booking targets. Proactively learn about each client's services to represent them effectively.

Qualifications

Proven experience in sales or a similar role. Exceptional verbal and written communication skills. Strong persuasive and sales skills with a results-driven mindset. Proficiency in CRM software and tools like Google Sheets and Google Docs. Excellent organisational and multitasking abilities. Ability to work independently and professionally in a remote setting. High attention to detail and strong problem-solving skills.

Preferred Skills

Sales experience in the chiropractic, osteopathy, physiotherapy, or sports therapy sectors. Familiarity with virtual communication tools such as Zoom and Slack and CRM systems.

What We Offer

Hourly pay with performance-based bonuses/commissions. Flexible working hours, within core hours, to suit your lifestyle. Voluntary training Opportunities for professional development and growth in higher sales roles. A supportive and collaborative virtual team environment.

Terms of the Role

Contract Type:

Self-employed contractor

Part-time:

25 hours per week (Mon-Fri)

Full-time:

40 hours per week (Mon-Fri)

Compensation Structure

Part-time (5h/day):

Base pay: ~1,100/month (50 per day, based on 22 working days) Commission: 1,000/month when hitting an achievable monthly quota of ~120 sales Bonus: 10 per sale above quota Realistic earnings: 2,100+ per month
Full-time (8h/day):

Base pay: ~1,760/month (80 per day, based on 22 working days) Commission: 1,800/month when hitting monthly quota of ~200 sales Bonus: 10 per sale above quota Realistic earnings: 3,560-4,000+ per month
There is

no cap on sales commission

. High performers regularly exceed their quota by 40-60 sales per month.

Schedule & Requirements

Team Meetings & Training

30-minute Zoom meetings are scheduled most weekdays, typically between

10:00-11:00 AM

Attendance is

required

Meetings are

not paid

(as this is a contractor role), but they are designed to improve your performance and help you earn more through commission and bonuses
Calling Hours

Part-time (5h/day): Flexible between 10:00 AM (or after the morning meeting) and 7:00 PM Full-time (8h/day): Flexible between 9:00 AM and 7:00 PM You must complete: At least 30 minutes of calls between

12-2 PM

At least 30 minutes of calls between

4-6 PM

Team Communication

Must remain responsive on Slack between

9:00 AM and 6:00 PM

What We're Looking For

Confident and clear phone manner Target-driven with a positive, energetic attitude Ability to work independently while following structured processes Reliable, professional, and responsive communication

Why Join Us?

Flexible working hours Clear performance metrics and uncapped earning potential Ongoing training and team support to maximise your success Opportunity to grow within a fast-expanding company

How to Apply

Apply today and become part of a performance-driven team where your effort directly rewards you. Please send your CV and a cover letter detailing your relevant experience to [email address].

Join us and help make a difference in healthcare businesses while growing your career!

Job Types: Full-time, Part-time, Freelance

Pay: 12.21-30.00 per hour

Benefits:

Casual dress Employee mentoring programme Referral programme Work from home
Application question(s):

Can you provide an example of a time when you successfully persuaded someone to take action or make a purchase? On a scale of 1-10, how confident are you in handling objections during a sales call? Are you familiar with processing payments over the phone? If yes, please explain. How would you handle a situation where a potential patient is hesitant to book due to cost concerns? Do you have a dedicated, quiet workspace and a reliable internet connection for making and receiving calls? If a patient says they'll call back later but you suspect they won't, how would you follow up to secure the booking? Imagine you've had a few consecutive calls where potential patients said no. How would you keep yourself motivated to stay positive and productive? Do you have previous experience in telesales or phone-based role? If so, what was your primary responsibility?
Education:

GCSE or equivalent (preferred)
Experience:

Telesales: 3 years (required)
Work Location: Remote